Bokitba eBooks Reviews 

119
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

The textbook was missing the first 400 pages. No response at all from Bokitba, let alone a refund or a scan of the missing pages. There is no preview of the textbook available so no way to prevent t... See more

Company replied

Rated 5 out of 5 stars

I saved 90 bucks on a textbook I'm only using for one class, literally the best price I could find online (outside of just buying the test question's answers lol). Mine was sent to my email the next d... See more

Company replied

Rated 5 out of 5 stars

Legitimate website/services. Super simple & straightforward process to submit a textbook request. I received a response within 48 hours. The textbook I required originally cost about $120. Through Bok... See more

Company replied

Rated 5 out of 5 stars

My school was selling the textbook for $90 (e-book or paperback) and bought from boktiba for $30. e-book is good quality (not blurry or pixelled) and considering the physical book is heavy af, I'm r... See more

Company replied

Company details

  1. Books Wholesaler

Written by the company

Bokitba offers a wide selection of high-quality eBooks at remarkably affordable prices. The platform makes premium digital reading accessible to everyone without compromising on content quality or user experience.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

119 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(119)

19 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Textbook was missing the first 400 pages

The textbook was missing the first 400 pages. No response at all from Bokitba, let alone a refund or a scan of the missing pages. There is no preview of the textbook available so no way to prevent this. Avoid the headache and buy from a reputable site. I should have.

Update: no refund and/or supplement was processed/received.

October 4, 2026
Unprompted review
Bokitba eBooks logo

Reply from Bokitba eBooks

Dear customer,

We’re sorry that the textbook you received was missing the first 400 pages and that you did not receive a timely response from us.

Therefore, we are currently processing your refund request. Edit: After careful investigation we have initiated a partial refund for your order.

Please consider updating your Trustpilot review. Thank you, and we hope to have the opportunity to serve you again soon.

Rated 5 out of 5 stars

YIPPIE

Didn't know the receipt wouldn't have the link and I would get a second email with the download later so I thought it was a scam but I actually got the ebook for so much cheaper from this site. You guys are lifesavers!! :D

September 10, 2026
Unprompted review
Bokitba eBooks logo

Reply from Bokitba eBooks

Dear customer,

On the purchase receipt it is explicitly written "If ebook is not instantly deliverable, you will receive the ebook by email as soon as possible."

We are currently working on your order has will be delivering it as soon as possible, within 24 hours.

Considering this, we would be happy if you can update your TrustPilot review once you receive your order.

Rated 5 out of 5 stars

Everything was great

Everything was great the pdf document was the right one! I received it within 6 hours of purchase so I would say it’s within a timely manner. Overall would purchase book for here again for the price you can’t beat anything else that’s out there.

June 26, 2026
Unprompted review
Bokitba eBooks logo

Reply from Bokitba eBooks

Thank you for a 5-star review!

Rated 5 out of 5 stars

Got the book in about 2 hours

Got the book in about 2 hours, paid 26€ for a book that normally costs 200€. Very happy

June 25, 2026
Unprompted review
Bokitba eBooks logo

Reply from Bokitba eBooks

Thank you for your review! We look forward to hearing from you again soon.

Rated 5 out of 5 stars

Legitimate Website/Services

Legitimate website/services. Super simple & straightforward process to submit a textbook request. I received a response within 48 hours. The textbook I required originally cost about $120. Through Bokitba, I was able to download a PDF of that same book for only $5. Highly recommend.

June 2, 2026
Unprompted review
Bokitba eBooks logo

Reply from Bokitba eBooks

Thank you for a 5-star review!

Rated 5 out of 5 stars

I saved 90 bucks on a textbook I'm only…

I saved 90 bucks on a textbook I'm only using for one class, literally the best price I could find online (outside of just buying the test question's answers lol). Mine was sent to my email the next day. No complaints or issues, a great service I'll use again as my school upcharges significantly.

June 2, 2026
Unprompted review
Bokitba eBooks logo

Reply from Bokitba eBooks

Thank you for your review! Glad we were able to help you.

Rated 4 out of 5 stars

Super easy to order books

Super easy to order books. I only needed one (summer classes lol) but it worked super well. I do wish that they had a search bar/open catalogue bc it was hard to know what textbooks they actually had.

May 26, 2026
Unprompted review
Bokitba eBooks logo

Reply from Bokitba eBooks

Dear customer,

Possibility to search through our library with search bar has been temporarily disabled until further notice. As of now, the only option is request-based search.

Thank you and we look forward to hear from you again soon.

Rated 5 out of 5 stars

I was honestly skeptical but figured…

I was honestly skeptical but figured I'd take a 20 dollar wager...got the exact thing I needed within 3 hours. PDF is full and legible.

May 20, 2026
Unprompted review
Bokitba eBooks logo

Reply from Bokitba eBooks

Thank you for your review! We look forward to hearing from you again soon.

Rated 3 out of 5 stars

Copy was not useful to me.

I was excited to receive the PDF copy of The Expanded Dialectical Behavior Therapy Skills Training Manual. I use DBT interventions with my clients, however I was not impressed with the copy of the manual I received. I purchased the physical book, however wanted a PDF copy to make it easier to print the worksheets for use in sessions. The text is very large and is inconsistent from page to page. For example. The diary card section is broken up between pages (a portion of the card is on one page and the rest is on the next page). I was hoping when I printed it would all be on one page, however it was not. Bokitba, can this issue be fixed? I am willing to pay the $19.99 for a PDF copy, however I was expecting it to be in a format I could use.

April 15, 2026
Unprompted review
Bokitba eBooks logo

Reply from Bokitba eBooks

Dear customer,

Thank you for your review.

On our FAQ page there is the note that some books may not have the same design as their physical editions.

Unfortunately, this book does not have digital version that is just like the physical version (same pages, forms, sizes etc.), but the EPUB version.

Thank you for your understanding.

Please consider updating your TrustPilot review. Thank you and we look forward to hear from you again soon.

Rated 4 out of 5 stars

Recieved EBook within about 24 hours

Went onto the website and because they did not have the book in their database already i had to request that they get. Because of this i had to wait about a day for their database to get it. Once they did i had to pay about 18 bucks for the e-file, which is not too bad. Originally it did not load the page right but charged me. so I emailed to confirm my purchase went through. they replied quickly saying it did and i would receive it shortly. and within 2 hours of paying i had the file sent to my email and was able to download it. Is the correct book that i needed for my class.

February 5, 2026
Unprompted review
Bokitba eBooks logo

Reply from Bokitba eBooks

Glad we were able to help you!

Rated 5 out of 5 stars

Wow!

Wow! Wasn't sure if this was legit. But, Ordered a book and got it super fast! Thank you!! I'll be ordering more for my daughter.

February 3, 2026
Unprompted review
Bokitba eBooks logo

Reply from Bokitba eBooks

Thank you for your review! We look forward to hearing from you again soon.

Rated 5 out of 5 stars

Got a 140$ textbook for 35$

Bought a textbook that would have been 140$ to own for 35$. This was a 2025 textbook, so I couldn't even rent it for less than 60$. Got it almost immediately after my purchase. Great service!

January 28, 2026
Unprompted review
Bokitba eBooks logo

Reply from Bokitba eBooks

Glad we were able to help you!

Rated 5 out of 5 stars

Review

Affordable and efficient

January 21, 2026
Unprompted review
Bokitba eBooks logo

Reply from Bokitba eBooks

Thank you for your review! We look forward to hearing from you again soon.

Rated 5 out of 5 stars

As soon as I paid

As soon as I paid, it was very faster than I thought.
Thank you so much.

January 15, 2026
Unprompted review
Bokitba eBooks logo

Reply from Bokitba eBooks

Thank you for a 5-star review!

Rated 4 out of 5 stars

Receiving the Product

Hey so! It’s been over 24 hours and I haven’t received the PDF for my e-book like the purchase receipt states.

Edit: I was refunded! However, they told me the textbook could be ordered now—they fixed the issue. So, once I got my refund that’s what I did, but now I have not even gotten a confirmation email like they say they do in 48 hours within purchasing.
Edit #2: Guys…. I’m slow. I made a typo with my email. The book has been received. Oopsies

January 11, 2026
Unprompted review
Bokitba eBooks logo

Reply from Bokitba eBooks

Dear customer,

Due to the continuous technical issues while obtaining the ordered e-book, we will not be able to complete your order.

Therefore, we issued you a full refund.

Please consider updating your TrustPilot review. Thank you and we look forward to hear from you again soon.

Rated 5 out of 5 stars

my saviours lowkey

Awesome place for e-book textbooks that WONT BREAK THE BANK LOL🙌🙌

September 4, 2025
Unprompted review
Bokitba eBooks logo

Reply from Bokitba eBooks

Thank you for a 5-star review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look