Bokitba eBooks Reviews 

119
•
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

The textbook was missing the first 400 pages. No response at all from Bokitba, let alone a refund or a scan of the missing pages. There is no preview of the textbook available so no way to prevent t... See more

Company replied

Rated 5 out of 5 stars

I saved 90 bucks on a textbook I'm only using for one class, literally the best price I could find online (outside of just buying the test question's answers lol). Mine was sent to my email the next d... See more

Company replied

Rated 5 out of 5 stars

Legitimate website/services. Super simple & straightforward process to submit a textbook request. I received a response within 48 hours. The textbook I required originally cost about $120. Through Bok... See more

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Rated 5 out of 5 stars

My school was selling the textbook for $90 (e-book or paperback) and bought from boktiba for $30. e-book is good quality (not blurry or pixelled) and considering the physical book is heavy af, I'm r... See more

Company replied

Company details

  1. Books Wholesaler

Written by the company

Bokitba offers a wide selection of high-quality eBooks at remarkably affordable prices. The platform makes premium digital reading accessible to everyone without compromising on content quality or user experience.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

119 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.4

All reviews

(119)

19 reviews in the last 12 months

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Rated 1 out of 5 stars

(No pictures)ISBN-13: 978-1635634273

The book wasn't delivered (ISBN-13: 978-1635634273 ISBN-10: 163563427X) and had to contact them to get it. After reviewing the book the images that are supposed to be used as a reference are all missing on every single page. I've tried contacting them for weeks now and still have not had any response once they sent me my order which they had told me they didn't get but had received the payment so they would release the book. Anyways I now have the text but no pictures to reference for anything in the book making it a useless textbook that's only more confusing. Not something I intend to buy again unless they can give me a good copy of the textbook I ordered.

April 12, 2023
Unprompted review
Bokitba eBooks logo

Reply from Bokitba eBooks

Dear customer,

Due to the high demand the delivery of your order was delayed.

The issue with the photos is due to the PDF formatting once the book is converted from EPUB version to PDF.

Unfortunately, in this case it is not possible to get pages as in the original version (physical copy) as stated in the FAQ version on the homepage of our website.

Please contact us on our email office@bokitba.com

Please consider updating your TrustPilot review. Thank you and we look forward to hear from you again soon.

Rated 5 out of 5 stars

great experience

My school was selling the textbook for $90 (e-book or paperback) and bought from boktiba for $30. e-book is good quality (not blurry or pixelled) and considering the physical book is heavy af, I'm really happy with my purchase.

My only complaint is that Boktiba promised I'd have my e-book within 24 hours, but it was emailed to me 4-5 hours late.

January 12, 2023
Unprompted review
Bokitba eBooks logo

Reply from Bokitba eBooks

Thank you for your review! We look forward to hearing from you again soon and we promise better experience.

Rated 1 out of 5 stars

Did not get my book

I spent $20 and did not receive a link to my book when I got the receipt email in my inbox. It said "No digital copies found" under the book that I purchased.

Edit: It has been more than 24 hours since I received the receipt for my purchase in my email and I have not received a link for the product I purchased. I would please like a refund.

August 22, 2022
Unprompted review
Bokitba eBooks logo

Reply from Bokitba eBooks

Dear customer,

When you make an order, we need up to 24 hours (if it is not instantly downloadable) to process, complete and deliver your order.

As listed on our website, order is delivered as soon as possible, within 24 hours.

In a case of any issue, you will be issued a full refund.

Update: Due to the high demand the delivery of your order was delayed and per request, you have been issued a full refund.

Please consider updating your TrustPilot review. Thank you and we look forward to hear from you again soon.

Rated 5 out of 5 stars

Saving $$$

Thank you for this service. As a University student, being able to save around $100 to get this etextbook is a really big help. I wish I knew of this site when I started my degree!

July 3, 2022
Unprompted review
Rated 5 out of 5 stars

Awesome service

Awesome service! Turnaround time in less than a day, and the delivered file was perfect. I don't know how they do it but I will definitely be back. Worth every penny.

May 20, 2022
Unprompted review
Rated 3 out of 5 stars

Great service, needs work

Bokitba provides an incredible service for me as a student, but there are some issues that need to be worked out. I had checked on the availability of a few books and then gotten the high-end subscription. They would then not honor my membership since the requests had been made before I subscribed. Sometimes it takes >24hrs to deliver books after I have paid for them. I wondered at the legitimacy of the website at first, but I now trust they will uphold their end of the bargain.

May 6, 2022
Unprompted review

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