Overall a good option for finding houses in Denmark. Many owners ghost you or reply much later, but I ended up finding my apartment in Aarhus here. Scammers do exist on the site, and I came across... See more
Company replied
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See what reviewers are saying
There are many options on your website, and I was able to find an apartment very quickly. However, the options are generally quite expensive.
Company replied
The app is great, to be honest, I have no complaints about the website and how it functions. It's aggressive with notifications/emails by defaut, however I think that's actually necessary in Copenha... See more
Company replied
The best portal with verified landlords - no scammers. I like how the platform also allows streamlined contract-signing process. What could be better is to mark property as rented out (and removed fro... See more
Company replied
Company details
Written by the company
BoligPortal er Danmarks største online portal for lejeboliger. Siden 1999 har vi sat udlejere og lejere i forbindelse med hinanden og hjulpet hundredetusindvis af danskere videre til et nyt hjem. Vores kundeserviceafdeling sidder klar ved telefonen og/eller tasterne hver dag kl. 9-21 for at hjælpe dig, hvis du har spørgsmål. Vi svarer også alle anmeldelser her på Trustpilot, da vi sætter pris på al slags feedback og altid tilstræber en konstruktiv dialog på baggrund af vores brugeres oplevelser, succes'er og udfordringer. Som du kan se under "BoligPortal aktiviteter" længere nede på siden rapporterer vi meget få anmeldelser - og altid kun hvis de efter vores skøn strider imod Trustpilots retningslinjer. Ønsker du at komme i direkte kontakt med os, kan du se vores kontaktoplysninger herunder.
Contact info
Paludan Müllers vej 40B, 8200, Aarhus N, Denmark
- 70 20 80 82
- info@boligportal.dk
- www.boligportal.dk
3.9
Great
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super easy site to use ...
Super easy site to use .... Positive experience
July 25, 2025
Unprompted review
Reply from BoligPortal
Hello
Heppy to hear, you had a positive experience using our service.
/Malou, BoligPortal
Once again I used BoligPortal to look…
Once again I used BoligPortal to look out for new tenants for one of my properties
And I am delighted with the online service very easy, super reach to tenants and value for money!
Only trust worthy site for renters in Denmark love it, highly recommended!
July 17, 2025
Unprompted review
Reply from BoligPortal
Hi Kamal
Thank you so much for your kind feedback and congratulations on finding your new tenant.
/Malou, BoligPortal
Reply from BoligPortal
Hi Abdelouadoud
Thank you very much for your kind feedback.
/Malou, BoligPortal
Thay are just take money from me every…
Thay are just take money from me every month. But l buy just for one month ....
July 2, 2025
Unprompted review
Reply from BoligPortal
Hi Hasan
You signed up for our bi-monthly subscription, for which reason we renewed your access after two months, according to the information stated when you signed up and in the confirmation sent by e-mail right after.
/Malou, BoligPortal
Overstepped and changed my electricity provider
Boligportal changed my electricity provider without my consent or informing me. This brought a lot of confusion in my billing got billed by two electricity providers for the same month.. took a lot of time and effort to get through customer care to have this changed. Not happy with how they share customer’s data with third parties.
February 28, 2025
Unprompted review
Reply from BoligPortal
Hi Mel
I am unable to look you up in our system only based on your name here, but it sounds like you have signed a digital rental contract and related to this have made a power of attorney for one of the electricity providers we offer.
BoligPortal does not enlist you with any company - this is always initiated by either you or your landlord and requires your digital signature as well as your CPR number, which are sent directly and encrypted to the provider.
Please send us an e-mail to info@boligportal.dk, so we are able to help you backtrack the process of this.
/Malou, BoligPortal
sublet my studio
The site is user-friendly and very authentic. They validate the house owners and check all the advertisements. I found too many potential candidates to rent my place in under 10 days, but I had to pay for a premium service so my ad could be displayed at the top of other ads for two weeks.
June 12, 2025
Unprompted review
Reply from BoligPortal
Hi Nermin
Congratulations on finding your new tenant so fast.
/Malou, BoligPortal
Boligportal made my life easy!
Boligportal made my life easy looking for a place to rent from overseas! I’m so happy to check housing off the list of moving:)
June 1, 2025
Unprompted review
Reply from BoligPortal
Hi Dylan
Congratulations! And thank you so much for sharing your experience here - I am truely happy for you.
/Malou, BoligPortal
Portal gives you nice overview of…
Portal gives you nice overview of potentially available properties but feedback ratio from agents/owners is quite low which makes usage experience not that nice and time spending
June 4, 2025
Unprompted review
Reply from BoligPortal
Hi Maryna
I understand your frustration waiting for reply, when you have found an apartment of interest and sent your application. Unfortunately, due to offer and demand, we cannot ensure everyone a personal reply, since the landlords most often invite a few for initial showing and - when they have found their tenant - send a general message to all as the update the status on the ad.
/Malou, BoligPortal
Reply from BoligPortal
Mange tak, Abdulla :)
/Malou, BoligPortal
Unpleasant customer service
I found a flat through them but they purposefully led me to think I was paying for a one time access (very unclear terms and conditions) and realised months later that I had signed up to a subscription. I tried to ask for a refund but no matter what I said they did not budge and retained the entirety of the money (including the last payment made on the day I cancelled). Clearly money making scheme
May 26, 2025
Unprompted review
Reply from BoligPortal
Hi Sarah
I am sorry that you have missed our information regarding the ongoing subscription, which is stated multiple times throughout the sign-up flow, including the button you click to switch from the ordinary 28-days subscription to the introductory offer starting with 24 hours limited access before continuing with the regular subscription - unless you cancel within the first 24 hours.
The subscription can be cancelled at any time, as stated in the sign-up flow as well as in the confirmation sent by e-mail where we also write the date and time of the first renewal, exactly to help you be aware of the ongoing renewals and your deadline for cancelling. So no, we are not purposefully leading to pay more than intented, quite the opposite. However, as with any ongoing subscription, it remains your responsibility to cancel when you no longer need to service.
/Malou, BoligPortal
Super portal
Super portal! You can find the new place to live very quickly
May 23, 2025
Unprompted review
Reply from BoligPortal
Hello Magda
Congratulations on finding your new home. Thank you for sharing your feedback.
/Malou, BoligPortal
Firstly i wish to thank Boligportal for…
Firstly i wish to thank Boligportal for the good work they are doing connecting/linking up a tenant with a Landlord and providing trustworthy information in real real time .
i Commend BoligPortal for a Job well done and i will always refer and recommend my colleagues to use BoligPortal when looking for accomodation.
I very much appreciated your services ,
Med Venlig Hilsen
Dr Joel Mulungu
Dated this 19th day of May 2025
May 19, 2025
Unprompted review
Reply from BoligPortal
Hello Joel
Thank you so much for your kind recommendation and congratulations on finding your new home so quickly. That is not easy in Copenhagen.
/Malou, BoligPortal
Uempatiske barnelige mennesker.
Ikke god service. Umenneskelige. Uden væsentlig grund har de lukket min profil i mere end 2 år! Uempatiske mennesker som ikke kan føre en voksen dialog. Det er mere end 2 år siden og de bager stadig nag over ingenting. Jeg vil anbefale andre at benytte andre hjemmesider end den her.
Not good service. Inhumane. For no apparent reason they have closed my profile for more than 2 years! Unempathetic people who cannot have an adult dialogue. It has been more than 2 years and they are still holding grudges over nothing. I would recommend others to use other websites than this one.
May 13, 2025
Unprompted review
Reply from BoligPortal
Hej Ronnie
Vi har for mere end to år siden lukket din profil på BoligPortal pga. brud af vores retningslinjer. Detaljerne omkring hvorfor har vi oplyst dig på mail dengang, det ønsker jeg ikke at gengive her. Opdatering: Vi bærer ikke nag til dig - sagen har intet med os at gøre - men vi forholder os til vores vilkår og anmeldelser om brud på disse, hvorfor vi fastholder at du må anvende en anden platform til din udlejning.
Vi må derfor anmode dig om at benytte en anden platform til din udlejning.
/Malou, BoligPortal
Reply from BoligPortal
Hi Riccardo
Thank you very much - we are happy to help you close the deal with your new tenant.
/Malou, BoligPortal
Good place to look for a rent
Good place to look for a rent! Second time, vent very fast!
May 11, 2025
Unprompted review
Reply from BoligPortal
Hello Gintauté
Congratulations on finding your new home - once again :)
And thank you very much for sharing your experience with others.
/Malou, BoligPortal
Expensive and useless
More than 300DKK payed (50€; 60$) for not recieving any answer on the dozens of messages I've sent. Very expensive but extremely useless.
April 24, 2025
Unprompted review
Reply from BoligPortal
Hi Saphéros
I am unable to find your profile based on your name, but feel free to reach out to us either through the link I just shared in Trustpilot or to info@boligportal.dk, so we can look into your profile and correspondance with the landlords and give you some tips for further search.
/Malou, BoligPortal
BEWARE OF SUBSCRIPTION PRACTICE
2 Instead of one star because i actually found an apartment.
Else: Be very very carefull with buying acces to this Portal: This is a SUBSCRIPTION, and they will be very carefull not to message you about the monthly draft. They have been drafting me for FOUR months after i actually found an apartment. Mere coincidence that i found out checking up on that specific account
May 1, 2025
Unprompted review
Reply from BoligPortal
Hi Aase
Congratulations on finding your new home.
We inform you three times throughout the registration proces that you are creating an ongoing subscription, including a step where you have to click a checkbox to accept our payment terms. Right after registration and first payment you recieve an e-mail with the date and time of the first renewal to help you cancel in time, if you do not want the subscription to renew. All other information is stated on your profile under "Subscription".
/Malou, BoligPortal
Good service
March 27, 2025
Unprompted review
Reply from BoligPortal
Thank you, Lauryunas :)
/Malou, BoligPortal
Toxic business practice
Toxic business practice. Just borrow account from someone already paying. They give 24hr subscription and then autmatically change you to monthly. Written in small.
March 26, 2025
Unprompted review
Reply from BoligPortal
Hi Lana
I can't find a profile matching the name stated here, so my reply to your review will be generic. Feel free to supplyu me with more information in the link I just shared with you through Trustpilot, if you want me to look you up and be more specific. But nice recommendation to borrow someone else's profile, which is a direct violation of our terms and can cause their profile to be closed with immidiate effect.
We offer two types of ongoing subscription, renewed every 28 days or two months. For new customers we offer an additional 24 hours limied access as introduction to the 28-days subscription. This is stated on the button you click to choose this, in the payment policy you must actively accept to continue, in the summary just before completing the first payment and in the confirmation sent by e-mail right after you sign up. The e-mail also includes date and time of the next renewal, regardless of the type of subscription you chose. I get your frustration if you missed this information but I don't share your view of the responsibility for this.
/Malou, BoligPortal
Easy, fast and reliable way to find a house
Easy way of searching, with regular updates/notifications in our email. Reliable annoucements and fast answers from the landlords/agencies.
March 22, 2025
Unprompted review
Reply from BoligPortal
Hello Joana
Congratulations on finding your new home - and thank you very much for your kind feedback.
/Malou, BoligPortal
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