Bolt Depot Reviews 4,293

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

This company will sell bolts by the piece, bag or box, with no minimum. They will make most fasteners out of steel with different types of plating or different grades of stainless steel. Quality is... See more

Rated 5 out of 5 stars

After two hardware purchases from AMZ where they also lack selection, I have used Bolt Depot twice in one month. Very satisfied. I am glad to support what began as a brick & mortar hardware store and... See more

Rated 5 out of 5 stars

What a great company for supply of all types of fasteners. Used many times and my orders have been filled accurately without a single miss. Appreciate that there is no minimum quantities and each it... See more

Rated 5 out of 5 stars

I’ve bought thousands of dollars in fasteners from Bolt Depot over the past few years. Until today I had never had an issue with a shipment. I received an empty damaged box that had clearly been re ta... See more

Company details

  1. Fastener Supplier
  2. Hardware Accessories Store
  3. Hardware Store
  4. Tool Store

Written by the company

At Bolt Depot we don't believe in transferring you to a different department, making you wait for a manager, or having you jump through hoops to correct a problem. Each of our customer service representatives goes through extensive training on our entire fastener line as well as how to fix any problems you may have. All you need to do is call us toll free at 1-866-337-9888 and we will take care of everything. Our strong guarantee demands it. Just the way it should be.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I've been using Bolt Depot for years

I've been using Bolt Depot for years, and I love their products! Their products are of good quality, and they have a great website to order from. I've also used their customer service phone lines and found their staff to be very knowledgeable and very customer-friendly! They also offer fast shipping. Keep up the great work!

May 23, 2024
Rated 5 out of 5 stars

Great service!

Great service! Called customer service the day after I placed my online order and spoke to a real person right away. The represenative assured me that my order was going to be shipped out that same day. Whew! Thanks for the great service!

May 15, 2024
Rated 1 out of 5 stars

If I could do no stars I would

If I could do no stars I would, I have not received my order

May 3, 2024
Bolt Depot logo

Reply from Bolt Depot

Stephen Buker,

I am sorry to hear that you have not received your package yet. It looks like the U.S. Postal Service is having issues delivering your package. If you ever have an issue with the delivery of a package please feel free to reach out to us. We are more than happy to send a replacement package out and take care of the investigation with USPS. I will contact you directly in regards to a replacement.

Thank you,

Jason Bourque
Bolt Depot Customer Service

Rated 5 out of 5 stars

Great Experience

Great selection, very good pricing, super fast shipping! No drama just a great experience!!
This was my second order with Bolt Depot and had another great experience! Highly recommended! A+++++

May 1, 2024
Rated 5 out of 5 stars

You Need It, Bolt Depot Has It!

I was in need of 9/16" Grade 8 Bolts that were 4 1/2 inches. All I could find in 2 of my local box stores was even sizes, no 1/2 sizes of that size bolt. Bolt Depot had them in stock and shipped them quick. They show diagrams of the bolts which include shoulder size and thread length which was crucial to my installation. The price wasn't bad either.

April 28, 2024
Rated 5 out of 5 stars

Bolt Depot is great to deal with

Bolt Depot is great to deal with, they always get everything right and their service is extremely quick. I wouldn't purchase from anybody else, when I need something I always go right to Bolt Depot.

April 22, 2024
Rated 5 out of 5 stars

Hands down, Best customer service ever!

I’ve bought thousands of dollars in fasteners from Bolt Depot over the past few years. Until today I had never had an issue with a shipment. I received an empty damaged box that had clearly been re taped by USPS. I called and without hesitation they duplicated that box’s contents and sent me an overnight shipment tracking label. Hands down the best customer service I’ve ever experienced. Thank you Bolt Depot!

April 16, 2024
Unprompted review
Rated 5 out of 5 stars

It is very nice to buy exactly what…

It is very nice to buy exactly what hardware you need, if you know what you need. I knew what size I needed, and it's per piece so you can just buy what you need or maybe 1 or 2 extra. Or you can always buy a box and store it! Very convenient. Stuff came quick, and saved me a 1 hour trip to Home Depot. Who has time for errands?

April 7, 2024
Rated 5 out of 5 stars

Easy everything!

Easy to find items on the site and the prices are the best I could find. It's worth the wait on shipping rather than buying local!

April 3, 2024
Rated 5 out of 5 stars

I have used bolt depot for some time

I have used bolt depot for some time, it's nice to be able to sit down and order what i need and get it in a few days. yes there are sellers local but you get treated like an idiot. some smart a$$ acting like I don't know what I need, or he's never heard of that size.....

April 1, 2024

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