Bolt Depot Reviews 4,293

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This company will sell bolts by the piece, bag or box, with no minimum. They will make most fasteners out of steel with different types of plating or different grades of stainless steel. Quality is... See more

Rated 5 out of 5 stars

After two hardware purchases from AMZ where they also lack selection, I have used Bolt Depot twice in one month. Very satisfied. I am glad to support what began as a brick & mortar hardware store and... See more

Rated 5 out of 5 stars

What a great company for supply of all types of fasteners. Used many times and my orders have been filled accurately without a single miss. Appreciate that there is no minimum quantities and each it... See more

Rated 5 out of 5 stars

I’ve bought thousands of dollars in fasteners from Bolt Depot over the past few years. Until today I had never had an issue with a shipment. I received an empty damaged box that had clearly been re ta... See more

Company details

  1. Fastener Supplier
  2. Hardware Accessories Store
  3. Hardware Store
  4. Tool Store

Written by the company

At Bolt Depot we don't believe in transferring you to a different department, making you wait for a manager, or having you jump through hoops to correct a problem. Each of our customer service representatives goes through extensive training on our entire fastener line as well as how to fix any problems you may have. All you need to do is call us toll free at 1-866-337-9888 and we will take care of everything. Our strong guarantee demands it. Just the way it should be.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best place to buy bolts

This company will sell bolts by the piece, bag or box, with no minimum. They will make most fasteners out of steel with different types of plating or different grades of stainless steel. Quality is great unlike many of the imported versions and prices are very good. One of the best bargains is shipping. Unlike companies who overcharge for shipping, Bolt Depot uses flat rate USPS service to keep shipping costs reasonable. Great Company.

March 9, 2025
Rated 5 out of 5 stars

Best online fastener store

Best online fastener store! Great user interface, great selection of alloys, fast shipping! Have been using them for many years and I’m always happy. They run a quality business.

March 4, 2025
Rated 5 out of 5 stars

Bolt Depot: Fastening Made Fast, Easy, and Affordable for All!

Bolt Depot is a game-changer for anyone in need of fasteners! As both a hobbyist and occasional pro, I can't say enough good things about their website. It's incredibly user-friendly, making it a breeze to find exactly the right bolt you're looking for – no more endless scrolling or confusing catalogs.

What really sets Bolt Depot apart is how they cater to everyone. Whether you're a DIY enthusiast or a seasoned professional, their site has you covered. I particularly love their lower-cost shipping option for those times when I just need a handful of specialized fasteners. It's refreshing not to pay through the nose for shipping on small orders.

But don't think they skimp on bulk orders either! Their competitive pricing extends to larger quantities, which is perfect for those bigger projects. It's great to have a one-stop shop that doesn't compromise on quality or price, regardless of the order size.

In a market full of complicated fastener sites, Bolt Depot stands out as a beacon of simplicity and efficiency. They've truly nailed the balance between serving professionals and hobbyists alike. If you're tired of the fastener runaround, give Bolt Depot a try – you won't be disappointed!

March 2, 2025
Rated 4 out of 5 stars

Probably should give 5 stars but…

Probably should give 5 stars but delivery was a lot slower than usual. Most likely the post office and not Bolt Depot. The order was filled promptly and accurately and shipping label was created the next day.

February 24, 2025
Rated 5 out of 5 stars

Great selection

Great selection, easy to find what I'm looking for, very competitive pricing, great quality, prompt shipping with tracking. I can't find anything negative to report!

February 26, 2025
Rated 5 out of 5 stars

I placed a relatively large order and…

I placed a relatively large order and all of the pieces were in excellent condition and worked great. I couldn't find one bolt out of hundreds and they quickly replaced it for me free of charge! Couldn't ask for better customer service. I will certainly look to Bolt Depot for all of my needs going forward.

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

Five Star vendor!

Large product selection, low prices, reasonable shipping cost, and easy to use website. Also very few, if any, items have minimum quantities like Amazon and others. So I don't have to buy qty 100 if I only need 5-10 pieces.

February 17, 2025
Rated 4 out of 5 stars

Customer service is great

Customer service is great. When is had questions, ingot answers quickly. The web site is not bad though feels a bit clunky. The shipping costs are significant though, even for small quantities.

February 19, 2025
Rated 5 out of 5 stars

Great selection. Great Prices

I have purchased from Bolt depot many times before.
I could have bought from Amazon at about the same price but I'd rather support local small business than Jeff B. Great product. Easy to use web site to search for the right size. Reasonable shipping cost.

February 18, 2025
Rated 5 out of 5 stars

Check Bolt Depot and Save Yourself Time and Money

I looked for a long time locally, big box stores, local hardware stores and independent dealers, no one had the small bolts I wanted, and certainly not in stainless steel, as these are exposed to the weather. Bolt Depot had them in stock, ready for immediate shipping and at a very reasonable price. Shiping was fast, in fact the product was delivered early, and in great condition. Great company, thanks!

February 10, 2025
Rated 5 out of 5 stars

Bolt Depot is a class act!

Bolt Depot is a class act. I never received my order and they sent a replacement quickly. I enjoy doing business with a company that actually cares about it's customers. They will have my business in the future.
Kudos to Bolt Depot!

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

Finding the right part is fairly easy…

Finding the right part is fairly easy but could be improved. One has to select the fastener grade before selecting the size. Well, the size is usually set in stone while the grade could be flexible. Selecting the size should be first then one chose whatever grade is available.

I really appreciate the option to order as few parts as desired.

February 10, 2025
Bolt Depot logo

Reply from Bolt Depot

If looking for a certain size fastener but able to use different material types or grades, we do offer filters on the left hand side of the website. You can preselect various size measurements and the website will filter to show all available categories and materials of the selected sizes.

Jason Bourque
Bolt Depot
Customer Service

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look