Bolt Depot Reviews 4,293

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This company will sell bolts by the piece, bag or box, with no minimum. They will make most fasteners out of steel with different types of plating or different grades of stainless steel. Quality is... See more

Rated 5 out of 5 stars

After two hardware purchases from AMZ where they also lack selection, I have used Bolt Depot twice in one month. Very satisfied. I am glad to support what began as a brick & mortar hardware store and... See more

Rated 5 out of 5 stars

What a great company for supply of all types of fasteners. Used many times and my orders have been filled accurately without a single miss. Appreciate that there is no minimum quantities and each it... See more

Rated 5 out of 5 stars

I’ve bought thousands of dollars in fasteners from Bolt Depot over the past few years. Until today I had never had an issue with a shipment. I received an empty damaged box that had clearly been re ta... See more

Company details

  1. Fastener Supplier
  2. Hardware Accessories Store
  3. Hardware Store
  4. Tool Store

Written by the company

At Bolt Depot we don't believe in transferring you to a different department, making you wait for a manager, or having you jump through hoops to correct a problem. Each of our customer service representatives goes through extensive training on our entire fastener line as well as how to fix any problems you may have. All you need to do is call us toll free at 1-866-337-9888 and we will take care of everything. Our strong guarantee demands it. Just the way it should be.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient

Promt, precise service. Order exactly to specifications. Timely delivery. Can’t ask for more.

November 20, 2024
Rated 5 out of 5 stars

Bolt Depot orders

I have ordered from Bolt Depot many times. The wide variety of fasteners and speedy delivery is greatly appreciated.

November 15, 2024
Rated 5 out of 5 stars

They Have It!!!

They have what I need without having to go to a giant surplus store and spend hours looking for what I need. They have things I never knew about too!!!

November 15, 2024
Rated 5 out of 5 stars

One of My Best Online Ordering Experiences!

Bolt Depot provided one of the best online ordering experiences I've ever had! Their website is easy to use--I especially like the selection and filtering options--and their inventory is extensive! I appreciate the option to purchase as few or as many individual items as might be needed--or larger quantities in bags for a better value. If that wasn't enough, the order arrived early and the shipping cost was very reasonable. The machine screws I ordered for my Ameritron AL-811H radio amplifier were a perfect match--exactly what I had hoped for! Thank you, Bolt Depot team! You are awesome!

November 15, 2024
Rated 5 out of 5 stars

Team support

Team support, quality and cost and a timely delivery. How can or could one complain...

November 5, 2024
Rated 5 out of 5 stars

Phenomenal customer service

I had a bunch of bolts I needed replacing and I was concerned about finding an exact match. Bolt depot let me send them a sample to get an exact match and shipped me two samples back free of charge to make sure we got it exactly right. The samples came in individually labeled bags with QR codes linking me to their site to make sure I ordered the perfect product. Everyone I talked to there was absolutely wonderful. And the shipping once I placed the order was extremely fast!

October 30, 2024
Rated 5 out of 5 stars

Made my life and my daughters life so much easier.

Buying from Bolt Depot has made my life and my daughter's life SO MUCH easier. She can find the bolts, set screws, and nuts I ask her for without having to triple check she's getting the right item. Everything we order from them comes in a timely manner and is priced fairly.

October 29, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look