Bolton Reed Limited Reviews 

130
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Waited over a week after long process of getting information together gave a good imprrssion twice from phone calls gave me false sense of hope then had call to say been turned down

Rated 5 out of 5 stars

The team at Bolton Reed contacted us not long after purchasing our new home. When I looked into multi dwelling relief I realised what Mark and his team proposed was correct and totally viable. They ac... See more

Rated 5 out of 5 stars

We were contacted, by post, in April 2022 with regards a possible overpayment of LTT (Land Transaction Tax) although we were sceptical as to whether it was a scam. We called the office and w... See more

Rated 5 out of 5 stars

We received lots of letters informing us we may have overpaid stamp duty. A quick google demonstrated this may have been the case due to the independent annex. We selected Bolton Reed. All very straig... See more

Company details

  1. Tax Consultant

Written by the company

A dedicated team of business & finance professionals


Contact info

3.6

Average

TrustScore 3.5 out of 5

130 reviews

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3.6

All reviews

(130)

1 review in the last 12 months

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Rated 5 out of 5 stars

We purchased a house with an Annex

We purchased a house with an Annex, 3 Months ago, shortly after moving in we received a letter from Bolton Reed offering to help us get monies back for overpayment of Stamp Duty, as we purchased our property for over 1.5ml we thought we had nothing to lose. It turned out we got a large proportion of our money back. Bolton Reed we’re so professional and extremely (Denise) helpful, it was a breeze

November 24, 2022
Unprompted review
Rated 5 out of 5 stars

Our local solicitor let us down badly…

Our local solicitor let us down badly regarding our Stamp Duty Refund leaving us very short of time before the deadline expired. These guys pulled out all the stops and submitted our claim with only a couple of days before the deadline expired! Refund obtained in full. A great experience!

January 1, 2023
Unprompted review
Rated 5 out of 5 stars

Multiple Dwellings Relief

We were contacted, by post, in April 2022 with regards a possible overpayment of LTT (Land Transaction Tax) although we were sceptical as to whether it was a scam.

We called the office and were advised of a tax relief scheme known as Multiple Dwellings Relief. We instructed Bolton Reed to lodge a claim, and within a week, received just shy of twenty thousand pounds.

Needless to say, we were overjoyed!

We dealt with Denise Banks, who was great and guided us through the process with professionalism.

If you receive correspondence from them, don't discount it!

April 11, 2022
Unprompted review
Rated 5 out of 5 stars

When I got a letter through the post…

When I got a letter through the post about refunds on stamp duty I was very sceptical, however I had nothing to lose as it was no win no fee.
Marks communication was clear, reassuring and prompt. He explained everything and within a very short time we received a refund from HMRC just as he had predicted.
Very happy with everything, thank you

December 30, 2022
Unprompted review
Rated 5 out of 5 stars

Bolton Reed/ Denise Banks

Denise Banks dealt with our application swiftly and with great efficiency. She made the process very easy. I would highly recommend Denise Banks and Bolton Reed.

November 16, 2022
Unprompted review
Rated 5 out of 5 stars

Bolton Reed and Multiple Dwelling Relief.

Bolton Reed was one of several companies that sent headed letters explaining MDR on two occasions. The fee was competitive and the website was professional. The manager who dealt with my case was confident and reassuring and dealt successfully with my conveyancing solicitor. HMRC delivered the overpayment some 3 weeks after Bolton Reed submitted the case. A satisfied customer!

November 16, 2022
Unprompted review
Rated 5 out of 5 stars

Thank you Denise and the Bolton Reed…

Thank you Denise and the Bolton Reed team for a) identifying the need and opportunity and b) handling it in such a swift, professional and focused manner. Very impressed with the service and grateful to receive an unexpected windfall.

July 5, 2022
Unprompted review
Rated 5 out of 5 stars

Stamp Duty Refund

Stamp Duty Refund
At first when the company contacted me I thought it might be a scam. I researched all I could on the web and it seemed genuine. I contacted my bank to reassure myself they could do nothing on my accounts without my permission and a note was left on file to that effect. With this in mind I spoke with with Denise Banks from Bolton Reed who was incredibly helpful and informative and who put me at ease straight away. She did all the hard work and all I did was give a couple of permissions by scanned PDF. Just under 7 weeks later the money was in my bank. Great service, very efficient and pain free. Would highly recommend this company.
Thank you Denise and Bolton Reed

November 4, 2022
Unprompted review
Rated 5 out of 5 stars

Stamp duty refund

Thanks to you and your company for making us aware of this and for the professional service throughout. It is criminal that HMRC can get away with taking this money. The process was quick and easy with you and getting the huge refund was great.

October 25, 2022
Unprompted review
Rated 5 out of 5 stars

I was skeptical when I first received…

I was skeptical when I first received the letter, so I thought I’d look into it and found I had overpaid. I tried to sort this out myself but the tax office make things difficult as they contradict themselves. Time was ticking by for the deadline so I contacted Bolton Reed and Denise contacted me virtually straight away, she asked a few questions and put our minds at rest, Denise kept us informed throughout the exercise. We now have the overpaid money and delighted.
Would I recommend Bolton Reed, very much so and a big thanks to Denise.

October 24, 2022
Unprompted review
Rated 5 out of 5 stars

After initially being sceptical about…

After initially being sceptical about the unsolicited approach from Bolton Reed, and ignoring a couple of their letters, I finally contacted them and am so glad I did. Denise was fantastic to deal with and within 2 days of submitting my claim i had received my refund direct into my account. Cannot recommend Bolton Reed highly enough.

September 2, 2022
Unprompted review
Rated 5 out of 5 stars

Thank you!

When we received a letter from Bolton reed saying we’d paid too much stamp duty for our property we were very sceptical and didn’t believe we were owed any money. After a number of months we did reach out to Denise at Bolton reed to discuss if we had a case or not. Denise who we dealt with is really lovely and was great to work with. She needed very little input from us to proceed with making a claim to HMRC. Within a couple of months we received the money from HMRC straight into our bank account . This was a large sum of money that we were not expecting ! A huge help financially as we’re about to have a baby. Thank you Denise and thank you Bolton reed!! We still can’t quite believe it!

August 19, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service received

Fantastic service received. We are very grateful you contacted us to act on our behalf. Great communication and kept up to date through the journey. Greatly appreciated.

June 10, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant! No hassle
Funds in bank when they said
Fantastic team
A huge thank you to Denise ! A diamond colleague who goes that extra mile
Please folks, if you have any queries go for it with Bolton reed
Maxine

May 10, 2022
Unprompted review
Rated 5 out of 5 stars

Very far from a scam!…great service, great outcome.

I was deeply suspicious when I received an unsolicited approach from Bolton Reed.
However, they are a very professional company, and anyone contacted by them should listen to what they have to say. I benefitted from the recovery of a five figure sum - something I would otherwise have been unaware of.
Denise was diligent and patient, holding my hand at every stage.
I am a very satisfied customer; thanks again Denise.

April 22, 2022
Unprompted review
Rated 1 out of 5 stars

Sends unsolicited letters offering to…

Sends unsolicited letters offering to 'reclaim overpaid Stamp Duty (SDLT)' on the basis that Multiple Dwelling Relief (MDR) is due. Appears to be unregulated by any recognised professional services regulator. If MDR relief was due, but not claimed by your conveyancer, then you have a clear claim against their PI insurers and do not need to pay fees (not specified in the unsolicited letters) to a third party.

March 22, 2022
Unprompted review
Bolton Reed Limited logo

Reply from Bolton Reed Limited

I am sorry that you feel the contact was unsolicited. It is important to us that we operate within the controls set by GDPR and all contact is made where there is a 'legitimate interest'. It is difficult to respond specifically on comments where we are not able to identify data sets and we would always update our records to remove unwanted contact, as soon as we are made aware of it. We are clearly disappointed to have received this feedback as it does not reflect on the service level we strive for and which is reflected in our Trustpilot reviews to date. If you would like to identify your record to us, we would naturally update our records accordingly, thank you.
Mark Dicks
Managing Director.

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