Bolt-On Towing Reviews 17

TrustScore 4.5 out of 5

4.5

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Company details

  1. Towing Equipment Provider
  2. Auto Electrical Service
  3. Car Accessories Store
  4. Towing Service
  5. Truck Accessories Store

Written by the company

We offer high-quality vehicle accessories from our remote base in Bolton, Greater Manchester, and offer a handy mobile service! Call to find out how we can help you.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

17 reviews

5-star
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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Great from start to finish from Roy and…

Great from start to finish from Roy and Sam. All done and dusted in two hrs including car coding. Roy knows his stuff and was a pleasure to deal with, have used bolt-on twice and both times they have been brilliant.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Phoned Bolt-on towing today, as I’d planned on fitting my own towbar, but once I removed the bumper i realised the adblue tank and exhaust was in the way of removing the original Mercedes Benz factory self deployed towbar that had gone bad.
Quick call to Bolt-on towbar, and they came out the same day and fitted my new towbar.
Roy was a great guy, would highly recommend to anyone in the area.

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

I bought my first caravan this summer…

I bought my first caravan this summer and trying to collect it before my holiday I realised I needed a towbar. To make matter worst, my car is so old no towbar company had my towbar in stock and the waiting time for towbar fitting was 2 weeks. In desperation I called every towbar company and luckily, after hours of trying, I called Roy who was wonderful.

He called all the different factories until he located a factory that had my towbar in stock and he stayed late and fitted the most beautiful towbar to my car.

During the fitting I stood next to him and asked million of questions about Caravanning and he kindly explained how caravans work and noticing I didn't have a pin convertor or wide mirrors he generously gave me those items for free.

Needless to say I collected my caravan that evening and had the most amazing holiday and now cant wait to go on my next caravan adventure.

Thank you Roy for helping me. I would have missed my holiday if you didn't locate my towbar and stay late to fit it for me. I'll always remember and appreciate your help, Leann

July 14, 2022
Unprompted review
Rated 5 out of 5 stars

Roy is amazing for parking sensors and…

Roy is amazing for parking sensors and tow bars! Never seen a bad job yet and he did amazing with my car! So much so I would highly recommend him and his company! He couldn’t do more for me, installed quickly at reasonable prices! Not to mention his customer service and time keeping is excellent. Blown away by the service! Don’t think about going anywhere else :-)

February 26, 2022
Unprompted review
Rated 1 out of 5 stars

County Court Judgement Obtained

Dishonest and incompetent liar. Was employed as a contractor by PF Jones. Made a mess of my vehicle. Obtained a third party opinion on Roy’s work which highlighted row bar was loose in addition to a host of other issues. County Court judgement against PF Jones as a result. Avoid Roy at all costs.

February 25, 2022
Unprompted review
Rated 5 out of 5 stars

I would highly recommend this company

I would highly recommend this company. We have had our motor mover and tow bar fitted by them. Both occasions, they were very helpful and friendly on the phone. Explained all my options and adviced me on which product I needed. They did an excellent and professional job.

February 13, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant service from Bolt-on!

Another great job done from Bolt-on Towing. This was the second time I have had a towbar supplied and fitted from Samantha and Roy and I am really happy with their service and the very reasonable price they charged me.

I travel around my local area with work so Sam arranged for Roy to come to the site of the job where I was working at the time.

Towbar, electrics and full test all carried out within about 90 minutes on my new Transit Custom LWB to a very high standard. And Roy is very knowledgeable and is full of great advice too!

I would recommend them to anyone looking for a new towbar!

10/10

Mark
Worsley

October 17, 2021
Rated 5 out of 5 stars

Great service

Great service both over the phone and in person. Very professional and good quality products being used nothing was rushed. Would definitely recommend Bolt-on to anyone who needs a tow bar. And it was competitively priced.

October 10, 2021
Bolt-On Towing logo

Reply from Bolt-On Towing

Thank you for your review Mr Cox, much appreciated.

Rated 5 out of 5 stars

Top class service from initial phone…

Top class service from initial phone call to finish of the work. After having tow bar fitted I decided to get a dash cam fitted as well.
Fantastic communication punctuality and workmanship . I couldn’t recommend this family business highly enough !

October 10, 2021
Bolt-On Towing logo

Reply from Bolt-On Towing

Thank you for your feedback Alan, we really appreciate it.

Rated 1 out of 5 stars

Dreadful - Damaged Car badly

Dreadful. Fitted my towbar yesterday. Damaged paint on 2 of the car doors, left boot soaking wet and butchered bumper. Had to take to PF Jones to get rectified.

Currently getting quotes to get car paintwork repaired.

Edit to add. Regarding the reply from the owner who made such a bad job, I offer no apologies for highlighting your bad workmanship. I have the photographic evidence. I would welcome an apology from you.

September 30, 2021
Unprompted review
Bolt-On Towing logo

Reply from Bolt-On Towing

As per my reply on the negative Google review you also left and have subsequently removed, it would have been far more productive to have had a 3-way constructive telephone conversation about any concerns you had but instead you chose, and in the middle of PF Jones premises, to scream and shout, berate, belittle and slander our business. We are not stupid, we are not baboons or school children and we don’t accept rudeness and abuse from anybody. Unfortunately your attitude brought our “discussion” swiftly to an end. We do not accept any responsibility for any damage, marks or scratches to your car. The lawnmower, despite your wife telling us not to move it, which was completely in the way, had to be moved in order for me to get into the vehicle. Your wife was present and saw this. I did not cause any paintwork issues. I am extremely careful when working on my customers cars. A bumper cut had to be made for the tow bar to fit and I voiced my concerns about taking any more of the bumper off with your son. I understand that PF Jones have cut more of the bumper away and addressed that concern. As you were not present when the installation took place your photographic “evidence” of paintwork issues only present images of marks to your vehicle. These could have happened at any time/existing marks. They do not support or demonstrate your claim that these were caused by myself and I refute all such claims. Please refrain from any further negative reviews and address your concerns with PF Jones directly.
I offer no apologies to rude, abusive keyboard warriors. I suggest you speak with wife regarding where the lawnmower was moved to and then back from. Your pictures are very selective and do not show the whole course of actions.

Rated 5 out of 5 stars

Excellent service from start to finish.

Excellent service from start to finish.

Sam who took my call was very polite and went above and beyond to fit me in on such short notice and advise me on various options.

Roy came out and fitted a detachable tow bar to my Jag XF. He is a very knowledgeable bloke and clearly takes pride in his Job as the the end result was perfect.
Workmanship 10/10
Price 10/10
Customer service 10/10
I would highly recommend this company to anyone.

August 21, 2020
Unprompted review

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