bondiboutique.com Reviews 

158
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, most reviewers were let down by their experience overall. Consumers frequently complained that the delivered products looked completely different from online advertisements, featuring cheap synthetic fabrics, wrong colors, and incorrect sizing. Many people also noted that the materials felt extremely poor, resembling cheap discount store items rather than proper garments. Some reviewers were not happy with the return process, stating that shipping items back to overseas facilities was extremely expensive. Buyers explained that the company instead offered small partial refunds or store credit rather than covering full return shipping costs. Customers also mentioned that trying to get assistance or resolution for these issues proved nearly impossible.

What people talk about most

Product

Customers consistently express deep disappointment and frustration with the product quality, describing... See more

Quality

Reviewers mention negative feedback about quality, consistently expressing deep disappointment with the items... See more

Price

Reviewers highlight negative aspects of price, expressing widespread frustration over high costs for poor... See more

Return policy

Clients share negative opinions on return_policy due to widespread dissatisfaction with the return process.... See more

Refund

Customers consistently note negative experiences with refund policies, expressing widespread frustration with... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Long wait then wrong items, nothing like my order, no answer to my email, 2nd message - reply (sorry, you can send your incorrect order to “our Asian address’ at ‘your cost” ($AU80-100!!) then we will... See more

Rated 1 out of 5 stars

TERRIBLE, TERRIBLE, TERRIBLE - pretends to be Australian and operating in Australia but it is not. Cheap, Chinese, poorly made, cheap fabrics and does not in any way resemble the photos on the website... See more

Rated 1 out of 5 stars

Definitely should have read the reviews first. Only one dress in 5 was any good. They were all supposed to be the same size but 2 did not fit. Material is horrible. Cheap rubbish. Communication wa... See more

Rated 1 out of 5 stars

Worst experience ever in trying to buy a nice dress online. I received my dress after about 4 weeks and it was almost nothing like the one advertised. The material was cheap and it looked like a sack... See more


1.1

Bad

TrustScore 1 out of 5

158 reviews

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1.1

All reviews

(158)

75 reviews in the last 12 months

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Rated 1 out of 5 stars

Lies, fraudulent, don't buy here.

Company repeatedly lies about whether goods have been shipped. I have no idea when or if I will get my order. I followed a million different links to eventually find some tracking, which says that my order is waiting to be picked up (in China) even though their last email a week ago said "it has definitely been shipped and we are experiencing delays with Australia Post but we will try to expedite". It is still in China so that definitely isn't an Australia Post issue!

January 17, 2025
Unprompted review
Rated 1 out of 5 stars

This company is breaching all consumer…

This company is breaching all consumer protection codes and should be reported to consumer affairs.. on the shop there is no display of refund/return policy nor the person selling at the counter advise customers that there is no refund once purchased. We bought few items that end up costing $500 plus though they have put a $20 dress on display outside which gave us a feeling that other items will be cheap too. Receipt provided does not give any breakdown of items and they have a surcharge too which they don’t advise. Before we even left the shop wanted to return one item as didn’t like it that much but the lady refused .. her manager refused saying we don’t have a refund policy and we are not required to tell or advertise unless customer specifically ask. It’s a shame that such shops are allowed to even run

January 29, 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

Do not buy from this company, the dress I received was cheap nasty material and looked like a housecoat from the 1950’s. You think you are buying from an Australian company but it is cheap Chinese rubbish.

January 15, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute rubbish shirts

Absolute rubbish shirts. These are some of the cheapest, nastiest chinese made shirts I've ever seen. I actually laughed when I saw them. They are NOTHING like the advertisements.

DO NOT BUY!!

WARNING: These are made in and sent from China. Using an Aussie front.

January 12, 2025
Unprompted review
Rated 1 out of 5 stars

Fraudulent company

Fraudulent company. No items arrive and now pursuing dispute via PayPal. I wish I had searched reviews prior to purchasing!

December 11, 2024
Unprompted review
Rated 1 out of 5 stars

WARNING WARNING

WARNING WARNING - Ordered some clothes from here - spent over $300 and have not received any goods, can not contact anyone by phone nor by email - should have done my research - disgraceful

December 23, 2024
Unprompted review
Rated 1 out of 5 stars

The Bondi Boutique Australia -

The Bondi Boutique Australia -
This is a shop front for a shop in China. Not in Australia at all. Any returns have to go back to China at your expense. Cost me $60 Australian. When parcel reaches it destination, Bondi Boutique Australia DO NOT pay import duty on your parcel, so the parcel is returned back to sender by customs.
This allows Bondi Boutique Australia not to honour their 100% full money back guarantee. So you never get your refund! as the parcel never gets to their warehouse. A very dishonest and deceitful company.
Would not recommend this company at all

October 17, 2024
Unprompted review
Rated 1 out of 5 stars

Do not buy from Bondi boutique

Dreadful quality, if I could give them 0 stars I would, zero satisfaction regarding returns I’ve been waiting 3 months so far for a 30 day money back guarantee refund only to be told they haven’t received the returned garment. This company is a scam, totally disgraceful. I had no idea when I purchased the item it was from china. Do not buy anything from this company.

October 10, 2024
Unprompted review
Rated 1 out of 5 stars

Just don’t be tempted, it is all a lie

I tate this scam business as minus many zeros. I soooo wish l had searched and read these reviews before my purchase. Product wasn’t linen no brand label or care instructions not even the size l requested (too big). Dress l ordered off had short sleeves the dress l received has 3/4 sleeves.
Yes from my discovery the returns has to go to china at my expense (l have returned stuff to temu with no problems), l have been offered a 50% refund after threatening to go to the ACCC with out returning goods. How ever l am concerned how this refund will be given, l don’t trust to hand over my bank details.
So l am thinking of cutting my losses and asking a friend if she will do some magic on the dress l received.
Which is just what Bondi Mode Australia are hoping l do! Please do not buy from this so called Australian company, everything about them is a lie.

January 4, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT buy from this business.

DO NOT buy anything from this fraudulent company. They make it look & sound like they are in Australia, far from it. They're in China & the products are poor quality & wrongly sized. They sent me 2 new shirts after I paid the postage & to keep the original order but NONE of them fitted. I filled in their bogus return form as instructed, and paid for the postage back to them incl Customs declaration. After weeks of no news & the tracking saying the items were cleared customs in China, they told me customs stopped delivery & returned it. Customer service is appalling & business practices are poor. We agreed on a 70% refund but I only received 40%, lucky to get that I suppose, & now they say I never paid for the shirts & the package was returned, but I haven't received it. I would call it a SCAM & they're liars & very deceitful.

December 31, 2024
Unprompted review
Rated 1 out of 5 stars

Below Average Business

Strongly discourage anyone thinking of purchasing from here. Cheap material clothing, poor description, night mare return process and one they expect you to pay for.

December 26, 2024
Unprompted review
Rated 1 out of 5 stars

Wish I came here first

Wish I came here first! Terrible experience; don’t waste your money unless you don’t mind your order (hopefully) arriving some day, and very poor customer service. Sadly fell to the flashy ad con; never again!

December 24, 2024
Unprompted review
Rated 1 out of 5 stars

False advertising

False advertising, terrible quality, nothing as promised and the communication is like you are talking to scammers, DO NOT RECOMMEND

December 21, 2024
Unprompted review
Rated 1 out of 5 stars

Not as advertised

I wanted the product but the promised discount code never arrived. I tried contacting them - email address does not exist. They sent me a 5% discount code when they promised 10%. Glad I read these reviews. Saved my money.

December 18, 2024
Unprompted review
Rated 1 out of 5 stars

STOP!!!🛑 DO NOT PURCHASE!

STOP!!!🛑 Do NOT purchase anything from this company!!! Completely fraudulent Chinese company selling plastic items that do not serve the purpose they are bought for. Unfortunately, you have no protection if you purchase using your bank details or credit card. Avoid at ALL costs!!!

November 4, 2024
Unprompted review

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