Bonners Music Reviews 

I discovered Bonners quite by chance (I had planned to go to music shops in London but the tubes were on strike). What a stroke of luck! I received plenty of advice from Emma and was able to play pianos which were in my price range. The removal of my old piano and the installation of the Roland HP704 was carried out efficiently by a very friendly team. I LOVE it - it’s wonderful being able to play at any time of day in a semi-detached house. I’m particularly enjoying playing duets with myself by recording one part. My only regret is that I didn’t make this decision a few years ago so that I would have had it during the Covid lockdowns!

I popped in to Bonners, Newcastle to browse on Friday afternoon! Despite being a total novice I was made to feel very welcome. I knew I wanted a Yamaha U3 before arriving but the additional info Neil gave me was invaluable. I tried a number of pianos and settled on the one I finally bought. What a beauty! A refurbished 1979 U3. Beautiful! Like pressing down on butter! Delivery was organised with a free stool, taking away my old piano and complimentary tuning a few weeks into the future. By Tuesday, my piano was home! Amazing service from initial enquiry to delivery. Tuner was also a great guy. Love my piano so much. Wonderful tone, gentle bass notes, bright treble notes. I LOVE playing her!

Neil Ferry has helped me so much on my music journey. He helped me with my purchase of Roland 90X, I then wanted a light keyboard to take on holiday with me in the caravan. Yes you can see I am obsessed! Neil suggested the Yamaha Piaggero NP35 it was just what I was after something light and with a good sound. Neil you always go above and beyond in everything you do. Bonners are very lucky to have you.

Really helpful throughout the process of purchasing a piano for our choir. They were happy to send an invoice, confirmed when payment was recieved and delivered quickly. The delivery and set up was smooth and easy and they went out of their way to deliver at a time that was convenient for us to be present. The piano is exceptionally good value and quality, it sounds lovely.
Highly recommended cant fault them.

Bonners are so helpful and friendly, they offer great PX prices and have a easy to use website, as a synth head I wish they stocked some of the more boutique synths but fully understand why this is not the case, I also really enjoy Tonys Youtube demonstrations, thanks to everyone at Bonners.

Great music store ... Friendly staff , knowledgeable and keen to help and everything always at a great price ❤️ thanks again 😊

The staff are brilliant and knowledgeable, always willing to go above and beyond to help you make the right choice when choosing a new bit of gear or guitar

Great shop and staff in Reigate. Came away with a Kawai piano but not the model I planned to buy. The opportunity to try various models here is invaluable. So happy with the purchase and service.

I visited Bonners Music to purchase a digital piano and was very pleased with the service I received. They had the piano I wanted in stock and it was delivered the following week. The delivery and set up was faultless and I would definitely recommend this company.

Warm welcome. Good choice of electric pianos all under one roof rather than having to go to different stores. Made it easier to compare them and happy with my Roland choice. Helpful, friendly service but not over bearing and appreciated staff gentleman playing the same song on my 3 choices of piano so that i could listen to the differences. Also liked that they then left me to play on all 3 pianos without pressure until i made my choice based on touch and sound. Was well worth the trip from london to this store. Would highly recommend. Thankyou.

Had a very positive experience with Bonners Music, we purchased a wonderful digital piano which we have been very pleased with. There was some complications with delivery, (not Bonner’s fault) and had very good communication throughout and all handled very professionally. We were very impressed with whole experience.

My dad purchased a tyros 5 keyboard with speakers and sub as a package back in April. I left a review how impressed we were with the efficiency of the staff and how well packaged and quick delivery.
Recently, one of the leads became faulty so I phoned them up and I’d just like to say their after care service was brilliant they sourced the lead and it arrived the next day. What a great company!!! We will definitely be a returning customer.

Absolutely fantastic company. Help, support, enthusiasm and a can do attitude. Very impressed indeed, and Rich who I dealt with was very professional, courteous and considerate throughout. I would thoroughly recommend dealing with Bonners for anything musical!!

Hi . I got in contact with bonners music after finding they had a 54 resissue strat in stock . After an email rich got back in touch immediately and added a few photos upon my request as I had concerns with it being a nitro finish guitar . This is a guitar I've wanted for about 15 years and after seeing a handful in shops I've never pulled the trigger because something was always off with the nitro finish and I already own a 57 reissue so I know what areas to look .

When I opened the case on this guitar it literally shook me to the core it was absolutely beautiful and the fact these guys bent over backwards to accommodate me made it this possible also to note it was very generously priced for what I received . Thanks rich and thanks to bonners for making this finally happen 5 star service

I am so happy with my Yamaha keyboard upgraded pack, the quality and bundle were perfect!! Excellently packaged and fast delivery. Thank you bonners, appreciate you being a good company!

as a first time buyer of a digital piano i rang for advise the gentleman who took my enquiery was great , very helpful and informative, no sale pitch just good helpful information, their delivery was fast and the price was competitive , unfortunatly their delivery partner was not so good (fedex) but when i phoned to ask why delivery information was wrong , the lady was helpful and apologetic , the piano arrived very well packaged and was easy to erect , overall i think Bonners was a very good choice for my needs

Fantastic shop in MK. Dealt with by Toby who seemed to know his stuff. Shop had a great selection and the ability to have a go. What more could you want? Thanks guys.

I bought a Kawai CA701 after months showing up by the store and testing all pianos. The guys at Bonners in Milton Keynes were very helpful, answering all my questions, and had infinite patience with me taking my time to make sure I choose the right instrument. They also quickly arranged a technician visit to have a look at key noises. I've got no complains

I recently bought a Roland Fp30x digital piano from Bonners at Newcastle. Many thanks to Neil Ferry for the friendly expertise and advice and for giving me plenty of time to decide. I am delighted with the Roland.
I would highly recommend Bonners.

Many thanks to Steve Gilbert at the Newcastle branch for his help when I saw him on 7th April 2026 and placed my order for the Roland LX6 Digital Piano Premium Package.
Steve was very helpful in helping me to chose the correct piano for my requirements.
The piano was delivered by Griffin Transport.  The two delivery men were fantastic. Everything was completed within the stated time frame, they did a great job in removing my current Kemble upright piano and the premium delivery fee paid was excellent value - they wasted no time setting everything up and clearing up all packaging.
I would have no hesitation in recommending Bonners Piano Centre as Steve provided a very high level of customer service and his knowledge was exceptional.