We spent at least 12 months visiting pianos, deciding on type and size. Bonners was the shop we returned to because it has: Large selection of digital and acoustic (home and concert) pianos Eas... See more
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Bonners Music specialises in a broad range of musical instruments, including pianos, keyboards, and synthesizers, and guitars, catering to musicians of all levels. We offer both new and refurbished pianos, expertly restored by skilled technicians, as well as a vast selection of guitars and keyboards from renowned brands. Our showrooms are designed to provide hands-on experiences, allowing customers to test a variety of instruments in a welcoming environment. Our passionate and knowledgeable staff, many of whom are musicians themselves, provide personalised advice and guidance to help customers find the right instrument. We pride ourselves on a customer-first approach, with no-pressure sales and a dedication to excellent aftercare, fostering trust and long-lasting customer relationships. Bonners combines competitive pricing with a high standard of service, creating an approachable and friendly atmosphere in their showrooms, which has earned us a strong reputation in the UK music industry.
9 Faraday Close, BN22 9BH, Eastbourne, United Kingdom
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Bonners Music were brilliant at handling the sale of a Fender American Performer Stratocaster in the colour I wanted, and also I provided a link to a cheaper priced one elsewhere and they priced matched it which was excellent service.
The guitar was delivered on time and was very well packaged. Box within a box and plenty of packaging material in-between. The guitar is every bit of what I'd hope for, well set up and in tune. I would not hesitate to buy from this company in the future and highly recommend.
The advice I received was knowledgeable and honest, the selection of pianos is excellent. I had very specific requirements but was able to get exactly the piano I wanted. I would definitely recommend Bonners.

Reply from Bonners Music
I liked the way the staff member allowed me to take my time to explore different models and check out their capabilities. If I had questions (and I did have several) she was able to answer them with her expertise and knowledge. I owned a digital piano years ago but was out of touch with what current models are capable of doing. She greatly helped in explaining much of this to me. A very enjoyable experience. And the Kawaii Digital Piano which I eventually chose is great!

Reply from Bonners Music
Bonners initially was really helpful on the phone, answering queries and giving us specifics of what was in stock before we arrived. They were then very helpful on the day, giving us plenty of advice and time to ourselves to try out the pianos. We spent hours there and felt very welcome to stay as long as we liked and ask as many questions as we wanted. We did buy a piano and received very good service regarding the delivery arrangements. We are really happy with the piano so far and look forward to getting it's initial tuning as a complimentary service.

Reply from Bonners Music
I intended to buy a new piano for some time but having returned to learning /taking lessons after a long while, I decided to take the plunge and actively seek out a deal.
Decided on Bonners for a variety of reasons-
Rang and was ably assisted by Toby Ingram who discussed a variety of baby grand pianos with me. Most helpful- in addition, I looked online for demos on Utube and recommendations from Alamo music centre who assessed, played and thought the GC1 was a good buy.
Decided on Bonners and dealt with Toby because of the positive, helpful and genuine advice he gave.
There were several points to bear in mind:
• Bonners offered the best price by far.
• Free delivery to your site on ground level.
•Free first complimentary tuning.
• Free leather covered piano seat stool.
• free hyrometer for monitoring humidity
• A ten year warranty if registered within a certain time frame.
• Took my old piano (Eavestaff) away free of charge.
All in all, a wise decision,
A clear delivery date set and a smooth, organised conveyance/ transport took place. Excellent lads who delivered and assembled the piano in its place.
Delighted with the quality of build, finish, sound, action and quilted cover that was extra, but well worth it.
Many thanks Toby- a really great transaction.

Reply from Bonners Music
A piano company with many alternatives and choices, finding the model I required was easy, with several Branches to choose for a personal test, the visit was easy and with no pressures for buying ; finally finding the Model I was happy with, transaction was swift, and also having given a generous Part-Exchange amount for my old Piano, good service all through out.

Reply from Bonners Music
Excellent service from David and all the team at Bonners! Many thanks all.

Reply from Bonners Music
I had a great experience purchasing my synthesizer from Bonners. I was informed of all the steps required to complete my trade in and my queries post delivery were dealt with quickly.

Reply from Bonners Music
Bonners are a brilliant music store with a great range of guitars, ukuleles and pianos etc. The staff are extremely helpful and knowledgeable and I would not hesitate to recommend Bonners for their first class service.

Reply from Bonners Music
Amazing Experience as always from Bonners. Particularly Jackie who was helpful all along the way. I’m extremely happy with the keyboards and equipment, and the delivery was ontime and delivered with care. Would always warmly recommend Bonners no matter where you are in the UK

Reply from Bonners Music
Emma was extremely helpful in advising us - as beginners - as to which pianos to consider, making the purchase decision and process as easy as possible. The delivery also went very smoothly and was organised extremely quickly. Very pleased with our purchase!

Reply from Bonners Music
Friendly, helpful and professional team. Excellent advice. Top notch people and a great place too.

Reply from Bonners Music
Fantastic service by the whole team at Bonner's Eastbourne.Extremely patient while I decided which instrument to buy! I was afraid that whatever decision I made would be wrong, however with the help and guidance of the team I made the right decision and purchased the CASIO PX-S7000 in Harmonious Yellow and am over the moon with it (Even had it in stock so I could take it home)

Reply from Bonners Music
I bought a Yamaha keyboard with bench and stool, staff were friendly and everything arrived when expected. If I want anything else music related Bonners will be my first choice.

Reply from Bonners Music
Bom!🙏 I wish to thank Bonners Music, in particular Richard and Mark, for a first class service.
I recently, and finally, purchased a beautiful guitar after much deliberation. Richard served me on each of a number of visits where he had set me up with different guitars and amps in order for me to make the right choice and completely without pressure. Richard is very knowledgeable, and I felt that he had done all he could to assist me in my final decision. Top Man and thank you.
I also wish to thank Mark, The Guitar Tech, who has done an absolutely superb job of restringing, servicing, and setting up that guitar perfectly to my taste and for spending a little time educating me on some finer points. 🙏🎸👏
Both these chaps made the transaction/experience a real joy, and I shall definitely be using their services again.
Bonners Eastbourne is a very relaxed and welcoming place for musicians of all levels, including 'failed guitarists' like myself 🤣
I recommend making a visit, you won't be disappointed.
5 star service ⭐️⭐️⭐️⭐️⭐️
🙏👍🎸🎹

Reply from Bonners Music
I exchanged my Yamaha versatile piano for a Yamaha Genos 2 with a speaker set. Bonners gave me a very good price for my old piano and their team collected the old one and delivered the new one. They were exceptional, courteous, careful and fast making the deal a pleasant surprise. I’m so glad I used Bonners, I can’t fault them in any way and they are also extremely friendly.
Thank you Bonners.

Reply from Bonners Music
I contacted Bonners and spoke with Tom about purchasing a Roland electric piano. Tom was friendly, professional and so helpful. A mind of information. Answered all my questions, giving excellent advice. Purchased my HP702 light oak piano, with stool and head phones. An excellent price with 10 year warranty. Was kept informed about the delivery. After care service has been brilliant too. Vicki has helped a lot. Nice to know someone is only a phone call away if I need help. Piano itself is beautiful. The quality second to none. The sound is perfect. Loving learning to play. Highly recommend Bonners.

Reply from Bonners Music
Bonners website is informative and easy to use so visiting a branch to try out a possible purchase was a natural follow on.
I bought my first piano as a result and was very impressed with the guidance and service and the exceptional help of the delivery guys as nothing was too much trouble.
Five years on I decided to upgrade so naturally went to Bonners where I was able to try as many pianos as I wanted and no pressure to buy. Eventually I made a choice after a few visits with help from Tony and traded in my original piano
Again the delivery guys were so helpful and the piano was soon installed and I am so happy with this purchase.
I have no idea whether I will upgrade again but if I do it will definitely be from Bonners.

Reply from Bonners Music
Bonners have a great showroom so lots of opportunity to find the right piano. I was looking to replace an aged and rarely used Clavinova (30 plus years old) and restart learning to play. It took me 3 mornings to make up my mind but David was always at hand to answer queries and give me an idea of what my options were and how the pianos could sound. I chose the installation option and the guys were on time and professional and made set up look easy. It took me a while to get used to some of the nuances of playing such a realistic instrument but I love it. I would definitely recommend Bonners

Reply from Bonners Music
Great support and assistance in Purchasing my dream machine and home setup. Advice on accessories, advising on time to wait and also price matching, everything was handled brilliantly. Also to add, I love a company that contacts you to make sure you are happy with your purchase-simple, but not done by lots of companies these days. Thank you for getting me setup up with my lounge rig! Yamaha Montage M8X, HS8 matched pair, Yamaha MG16 and all the accessories.
A very happy customer!

Reply from Bonners Music
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