Book A Flat Reviews 1,747

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

BOOK-A-FLAT is a highly experienced and reliable agency in every respect, one that I have personally used on several occasions. I have also recommended it to friends from abroad, who told me they we... See more

Rated 5 out of 5 stars

We are an American family and needed to find housing in Paris without ever setting foot in Paris. Book-A-Flat was able to walk us through the whole process from abroad, in English (even though we spea... See more

Company replied

Rated 1 out of 5 stars

BEWARE - they will be helpful until you move in. I was moved into an apartment that is COMPLETELY INFESTED with bed bugs. Clearly there was no cleaning/inspection done before move in. Once addressed w... See more

Rated 4 out of 5 stars

I think everything went mostly well. There's lots of confusion about WHO represents who and you talk to a LOT of different people...you just have to "TRUST" that BaF is working in your best interest.... See more

Company replied

Company details

  1. Real Estate Agents

Information provided by various external sources

Vous êtes propriétaire d'un appartement meublé ? Book A Flat est une agence spécialisée dans la location d'appartements meublés à Paris et proche Banlieue depuis 2004. Je serais ravi de vous aider personnellement à estimer le loyer de votre appartement et vous donner des conseils pour la mise en location ou l'ameublement Je peux me déplacer gratuitement et sans engagement à Paris, Boulogne, Neuilly, Levallois... N"hésitez pas à m'appeler directement au 06 20 04 12 62 ou m'envoyer un message privé via Whatsapp ou Linked In Cordialement, Stanislas Couteaux Fondateur de l'agence Book A Flat


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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1-star

Replied to 83% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Equipe tres performante et competente

Equipe tres performante et competente, du marketing jusqu'a l'execution!
Je recommenderais a qui que ce soit.
Merci beaucoup.

February 11, 2021
Book A Flat logo

Reply from Book A Flat

Merci d'avoir pris le temps de rédiger votre expérience avec Book A Flat
Nous avons été ravis de travailler avec vous lors de cette location
N’hésitez pas à nous contacter en cas de besoin ou à recommander nos services
Je vous souhaite une bonne continuation
En espérant vous revoir prochainement parmi nous lors d'une prochaine location

Cordialement
Stanislas Couteaux
Gérant

PS : Auriez-vous la gentillesse de prendre un moment pour donner aussi votre avis / note sur Google ?

Rated 5 out of 5 stars

Great service

Great service, they helped us to build a solid dossier and get a very good apartment when we first came to Paris

January 19, 2021
Book A Flat logo

Reply from Book A Flat

Merci d'avoir pris le temps de rédiger votre expérience avec notre agence
Nous avons été ravis de travailler avec vous lors de cette location
N’hésitez pas à nous contacter en cas de besoin ou à recommander nos services
Je vous souhaite une bonne continuation
En espérant vous revoir prochainement parmi nous

Cordialement
Stanislas Couteaux
Gérant

PS : Auriez-vous la gentillesse de prendre un moment pour donner aussi votre avis / note sur Google ?

Rated 5 out of 5 stars

My experience with Book-a-Flat was…

My experience with Book-a-Flat was great. Every one who helped me thru the process of booking my apartment was professional and helped me to find resources needed for a smooth process. I also want to thank you very much for communicating with me in english, It was very helpful.

January 18, 2021
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Reply from Book A Flat

Merci d'avoir pris le temps de rédiger votre expérience avec notre agence
Nous avons été ravis de travailler avec vous lors de cette location
N’hésitez pas à nous contacter en cas de besoin ou à recommander nos services
Je vous souhaite une bonne continuation
En espérant vous revoir prochainement parmi nous

Cordialement
Stanislas Couteaux
Gérant

PS : Auriez-vous la gentillesse de prendre un moment pour donner aussi votre avis / note sur Google ?

Rated 5 out of 5 stars

Thank you!

Just two words can summarize perfectly the Book A Flat company: highly professional. As I foreigner, they helped me with everything I needed.

December 17, 2020
Book A Flat logo

Reply from Book A Flat

Thank you for your feedback.
We hope to see you soon again.

Best regards,

Stanislas Couteaux
Gérant

Rated 5 out of 5 stars

Efficient

Efficient, available, good choice of flat, perfect service!

December 16, 2020
Book A Flat logo

Reply from Book A Flat

Thank you for your feedback.
We hope to see you soon again.

Best regards,

Stanislas Couteaux
Gérant

Rated 5 out of 5 stars

Very good service

Very good service, good agency fees, and prompt communication.

December 16, 2020
Book A Flat logo

Reply from Book A Flat

Thank you for your feedback.
We hope to see you soon again.

Best regards,

Stanislas Couteaux
Gérant

Rated 5 out of 5 stars

I have been using Book A Flat's…

I have been using Book A Flat's services for more than 12 years and I can only recommend them: efficient, friendly and ready to do the extra mile to satisfy their clients.

October 23, 2020
Book A Flat logo

Reply from Book A Flat

Thank you so much for your feedback
Have a nice day

Stanislas Couteaux
General Manager

PS : Could you please write a review on Google?

Rated 5 out of 5 stars

Very trusted and efficient service

Very trusted and efficient service. Flats are exactly in line with description. Marion is great

October 23, 2020
Unprompted review
Book A Flat logo

Reply from Book A Flat

Thank you so much for your feedback
Hope you have a great stay in Paris
Have a nice day

Stanislas Couteaux
General Manager

PS : Could you please write a review on Google?

Rated 5 out of 5 stars

Very fast and professional work

Very fast and professional work.
I moved from abroad for my duties in Paris during this severe period, but thanks to this company and staff, I could find a very good apartment. Their response is really fast, and always well responsive with my various questions. I will recommend the Book A Flat to my colleagues when they come in Paris and look for flats.

October 14, 2020
Book A Flat logo

Reply from Book A Flat

Thank you so much for your feedback
Hope you have a great stay in Paris
Have a nice day

Stanislas Couteaux
General Manager

PS : Could you please write a review on Google?

Rated 5 out of 5 stars

review

I am fully satisfied with the book a flat service.

October 13, 2020
Book A Flat logo

Reply from Book A Flat

Thank you so much for your feedback
Hope you have a great stay in Paris
Have a nice day

Stanislas Couteaux
General Manager

PS : Could you please write a review on Google?

Rated 5 out of 5 stars

Great service

Great service! Great apartments and the images are very true to the apartments and their quality!

October 5, 2020
Unprompted review
Book A Flat logo

Reply from Book A Flat

Merci d'avoir pris le temps de rédiger votre expérience avec notre agence
Nous avons été ravis de travailler avec vous lors de cette location
N’hésitez pas à nous contacter en cas de besoin ou à recommander nos services
Je vous souhaite une bonne continuation
En espérant vous revoir prochainement parmi nous

Cordialement
Stanislas Couteaux
Gérant

PS : Auriez-vous la gentillesse de prendre un moment pour donner aussi votre avis / note sur Google ?

Rated 5 out of 5 stars

Great experience

Very efficient real estate agency in Paris.
Fast with inquiries and requests.
Extremely professional.
I will most definitely use Book A Flat services again and recommend.

September 13, 2020
Unprompted review
Book A Flat logo

Reply from Book A Flat

Thank you so much for your feedback
Hope you have a great stay in Paris
Have a nice day

Stanislas Couteaux
General Manager

Rated 5 out of 5 stars

Good service in English

Good service in English. People are very kind and supportive. Thank you!

August 9, 2020
Unprompted review
Book A Flat logo

Reply from Book A Flat

Thank you so much for your feedback
Hope you have a great stay in Paris
Have a nice day

Stanislas Couteaux
General Manager

Rated 5 out of 5 stars

Great Service!

I had a great experience with Book-A-Flat. I am very pleased with my new apartment and will recommend the service to others in the future. They are efficient, kind and prompt in their service.

July 24, 2020
Unprompted review
Book A Flat logo

Reply from Book A Flat

Thank you so much for your feedback
Hope you have a great stay in Paris
Have a nice day

Stanislas Couteaux
General Manager

Rated 5 out of 5 stars

Amazing

Amazing, rapid and very professional

July 2, 2020
Unprompted review
Book A Flat logo

Reply from Book A Flat

Thank you very much !

Rated 5 out of 5 stars

Really happy with the service and…

Really happy with the service and attention provided, even though on this so challenging period!
Thank you :)

June 5, 2020
Unprompted review
Book A Flat logo

Reply from Book A Flat

Thank you for your feedback.
We hope to see you soon again.
Best regards.


Stanislas Couteaux
Gérant

Rated 5 out of 5 stars

Very good experience

Very good experience, they were always available and all documents were possible to get in English too. All the flats they have for rent are of good quality and the pictures correspond to reality. Can recommend.

June 5, 2020
Unprompted review
Book A Flat logo

Reply from Book A Flat

Thank you for your feedback.
We hope to see you soon again.
Best regards.


Stanislas Couteaux
Gérant

Rated 1 out of 5 stars

Mean apartment owner trying to take advantage of an internal student...

I stayed at an apartment 46 Rue des L*mb*rd*, Paris, 1st Arr.
Anyone who wants to stay in this apartment, I want to warn you that it will be IMPOSSIBLE to get your deposit back. The amount of deposit was quite high. It was worth little over 3k. Even though I left the apartment in the best condition compared to other apartments I had ever lived in, he nit picked every single flaws and for a small scratch on the wall, small stain on the kitchen counter due to the nature of the design of the kitchen, he took out half of my deposit money. He was not willing to negotiate at all, in fact I felt like he was trying to take profit off of my deposit money. He said he had to change the whole entire wall and furnitures, and remodel the kitchen for a small scratch that was hardly even noticeable (about 3 cm). I felt like he wanted to remodel the apartment using my security deposit.

I constantly had problems with the Wi-Fi situation (wi-fi was included in the bill). Even when I informed the landlord, he did not fix my problem. He just said “it should work” So I had to menage living without wifi for 4 months when I was paying the full price of the rent.

I used the Book-A-Flat agency. Overall, as a foreigner, who is not from France, the only form of communication I had was via emails. In general, the response was very late. But I managed to get the apartment. Even though it was listed as Wi-FI included, after I signed the contract, the owner said he forgot to inform me that the Wifi was not included. I had a long argument to defend my case of getting the wifi, as it was listed on the website.

As an international student who has a family living in a foreign country, I felt like I was in a very unfair situation, and the landlord was trying to take advantage of me. I don’t want anyone else to go through what I had been though. So PLEASE reconsider getting the apartment.

May 29, 2020
Unprompted review

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