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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease and efficiency of the booking process, often highlighting how straightforward and quick it is to secure their desired holidays. Many appreciate the well-designed and user-friendly website, which makes it simple to explore and compare various tour options. The customer service team is frequently commended for their exceptional helpfulness, patience, and prompt responses to inquiries, making the overall experience smooth and stress-free. However, some customers also noted occasional issues with the booking process, such as difficulties with refunds or delays in resolving specific booking problems, particularly during holiday periods.

What people talk about most

Booking process

Reviewers express satisfaction with the booking process, consistently describing it as easy, quick, and... See more

Website

Consumers generally express satisfaction with the website. Many reviewers found the booking process easy to... See more

Holidays

Clients share positive opinions on holidays, with many reviewers finding the booking process easy and quick.... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the customer service... See more

Response time

People report positive experiences with response times. Customers consistently praise the prompt and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Peter has been very helpful answering my many questions, he has provided follow up in a timely manner and even sent some some photos to help clarify. I did a lot of research for last minute small grou... See more

Rated 5 out of 5 stars

Marie resolved my issue regarding rebooking which had been lagging along for nearly six months. Within a week, she had completely fixed the issue. Would highly recommend working with her. Tour... See more

Rated 5 out of 5 stars

Detailed and helpful Responses I had soo many questions and needed help with logistics and dates to tie in with another tour we where coming off. They so helpful, even recommending accom for before... See more

Rated 5 out of 5 stars

Booking this trip to Jordan was easy and without any problems, despite having to change the dates. Luay is a pleasure to deal with, and Peter quickly reacted to the changes, providing the confirmation... See more


Company details

  1. Money & Insurance

Information provided by various external sources

Bookmundi is a Denmark based, but global travel booking portal where you effortlessly can book day tours, fixed group departures, holidays and vacation packages in +120 countries around the world. All tours and holiday packages are covered by a Best Price Guarantee, ensuring that as a customer, you always get the best price! Going on a vacation soon? Check out Bookmundi and simply let us know the destination or country your travelling to, after which Bookmundi will show you the top tours and trips in that particular destination or country. Need a customised travel itinerary? You can easily contact all travel companies that we work with via a real-time chat and also get a customised trip offer suiting exactly your travel needs. We look very much forward to serve you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

138 reviews

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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Site is sketchy

I don't trust a site whose name is one letter different from another site called Bookmundo. Also, I have found the site's reviews are sketchy. It doesn't seem like reviews from real people. Sadly, Trustpilot bots hardly ever pick up any fake reviews.

April 25, 2026
Unprompted review
Bookmundi logo

Reply from Bookmundi

Thanks for your review.

Bookmundi has been operating as a global tour marketplace for more than 13 years. While another company may have chosen a similar name later on, that does not affect the legitimacy of our business or the service we provide to travelers worldwide.

All reviews displayed on our platform are from real customers who have booked and traveled through Bookmundi. We are proud to maintain an average rating of 4.7 on Trustpilot and 4.7 on Reviews.io across more than 800 customer reviews combined, which reflects the experiences of many satisfied travelers.

If you have any questions about our tours or booking process, our customer support team would be happy to assist you.

All the best,
The Bookmundi Team

Rated 5 out of 5 stars

It is my first time to use Bookmundi…

It is my first time to use Bookmundi for booking my holiday. The price is better, booking can be held for 48 hours for no cost. The response from the provider is quick and on time. It is a great experience.I will highly recommend Bookmundi to everyone.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to use

Easy to use, good no-cost reservation hold feature, fast response

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

“I had a great experience booking this…

“I had a great experience booking this trip through the Bookmundi website. The platform was very user-friendly and easy to navigate, making the entire booking process smooth and stress-free. I also really appreciated the awesome discounts available, which made the trip even more affordable. Overall, it was a positive and efficient experience, and I would definitely recommend Bookmundi to anyone looking to book a trip with good deals and a simple booking process.”

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Good

Day intinerary is very detailed and good. Very quick to do a checkout. Thank you

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

I want to report our positive…experience with booking and Maria!

I want to report our positive experience with the booking process and Bookmundi. It was so easy and straightforward booking our trip to Italy and Maria made it smooth sailing. She answered all our questions and was so caring and kind. We loved that Bookmundi had so many tour selections to choose from. We are so excited for our trip and look forward to our next trip with Bookmundi. It was a pleasure working with Maria!

November 15, 2025
Unprompted review

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