Boots Hearingcare - Abergavenny Reviews 

54
•
TrustScore 5 out of 5

4.8

Boots the Chemists Ltd, 2 Cross Street, NP7 5EH Abergavenny, Wales, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Friendly and professional service with no pressure. Leanne, the audiologist was charming and aware of the sorts of problems I was having as she also suffers from deafness. Explained everything about... See more

Rated 5 out of 5 stars

Leanne was patience personified (and she needed to be with me). She talked me through the whole experience, answering every question with complete clarity, and made me wonder what I had ever been conc... See more

Rated 5 out of 5 stars

I was greeted with a warm and friendly welcome and went through a series of questions to assess my hearing difficulties I was kept informed at each stage of the hearing test making sure I was... See more

Rated 4 out of 5 stars

The appointment making was easy and the audiologist was on time, very pleasant and helpful. The follow up support appointment will hopefully be the opportunity to discuss any teething problems.So fa... See more


Company details

  1. Hearing Aid Store
  2. also in
  3. Audiologist
  4. Deaf Service
  5. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots the Chemists Ltd, 2 Cross Street, NP7 5EH, Abergavenny, Wales, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

54 reviews

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4.8

All reviews

(54)

2,759 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly and professional service with…

Friendly and professional service with no pressure. Leanne, the audiologist was charming and aware of the sorts of problems I was having as she also suffers from deafness. Explained everything about my test and what exactly had happened to my hearing loss and what type of aid would suit my requirements. On the whole an enjoyable experience which was initially viewed with trepidation .

September 3, 2026
Rated 5 out of 5 stars

Leanne was patience personified (and…

Leanne was patience personified (and she needed to be with me). She talked me through the whole experience, answering every question with complete clarity, and made me wonder what I had ever been concerned about when getting hearing aids for the first time. I will definitely be sticking with Boots and her!

August 21, 2026
Rated 5 out of 5 stars

I have received excellent customer care…

I have received excellent customer care from Boots Hearing care team based in Abergavenny Monmouthshire.

The really good news is that Boots Hearing care team continue to support their customers as they adapt and adjust to wearing Hearing aids.

April 20, 2025
Rated 5 out of 5 stars

Five star service

Five star service. The audiologist was friendly, helpful, professional and thorough. After a hearing check with a different business I was told that hearing aids would do nothing for me. How wrong! They make the world of difference. The only small disappointment is that Boots insurance isn't currently available and it's been a nightmare to find affordable cover elsewhere.

January 29, 2025
Rated 5 out of 5 stars

Leanne is incredible! 5*’s

Leanne was absolutely amazing at guiding me through the tests and explaining what my results meant for me. When it came to choosing my hearing aids, she was really helpful and it didn’t feel pushy at all. It felt like she really had my best interests at heart and wanted the best for me.

I’m looking forward to going back for adjustments and check ups and being able to experience all the sounds that I’ve been missing!

January 17, 2025
Rated 5 out of 5 stars

I was impressed with the equipment…

I was impressed with the equipment available and the thoroughness of the consultation. The Phonac hearing aids were a vast improvement on my Signia aids. They were very expensive and it may be better to charge for consultations and service and to charge less for the aids.

November 7, 2024
Rated 5 out of 5 stars

My hearing test experience…

I was greeted with a warm and friendly welcome and went through a series of questions to assess my hearing difficulties
I was kept informed at each stage of the hearing test making sure I was at ease at all times
Hearing aids were then fitted and tuned into my needs with a few more question
I received my hearing aids within one week was shown how to charge and fit them
Overall a very pleasant and relaxed experience

October 22, 2024
Rated 5 out of 5 stars

Friendly helpful and reassuring

I was put completely at my ease. After having a couple of appointments elsewhere, I was very confused and wanted some sensible advice. I was very happy with the audiologist and felt that the advice given was sensible and reassuring. I did not feel pressured into making a decision and am happy with what was recommended

October 4, 2024

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