The member of staff who carried out the hearing tests was helpful and extremely knowledgeable and explained the results clearly and concisely. The diagnosis and advice provided was comprehensive and e... See more
Location
Switch locationBoots, 4 Hale Leys High Street, HP20 1ST Aylesbury, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
James was extremely helpful and courteous to my mum. The hearing test was efficient and we both learnt a lot about the issues she is facing with her reduced ability to hear. My mum was pleased with th... See more
The lady who gave me my appointment is called sue.She told me the procedure before we started the and put me at ease straight away. She was very professional throughout and assured me that after 3 mon... See more
The lady doing the test was professional and clearly very competent. I felt reassured I was getting good advice. The setting up of the device and the aftercare were the two areas that swung my buying... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, 4 Hale Leys High Street, HP20 1ST, Aylesbury, England, United Kingdom
4.3
Excellent
37 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly professional
November 25, 2023
The complete experience was 5 star from…
The complete experience was 5 star from beginning to end, with clear explanations for all tests and the results, also for the hearing aids available, costs and fitting. Altogether a very, very good experience, for someone who was so apprehensive.
September 26, 2023
Excellent service.
James was excellent. He was thorough, put you at ease, inspired confidence, and had good knowledge. He was friendly and personable. I thoroughly recommend him.
September 29, 2023
Everything was explained very carefully…
Everything was explained very carefully and care taken to make sure that I understood all the options. I would recommend Kelly to anyone who has any doubts .Thankyou for your help
August 21, 2023
very happy with service received
August 19, 2023
The lady doing the test was…
The lady doing the test was professional and clearly very competent. I felt reassured I was getting good advice.
The setting up of the device and the aftercare were the two areas that swung my buying from Boots. I could have purchased the same hearing aid from SpecSavers for £300 less but felt their after sales was probably not going to be as good.
July 21, 2023
Excellent all round service including…
Excellent all round service including extensive hearing test.
June 29, 2023
Kelly was very professional I believe…
Kelly was very professional I believe everything she said about the hearing aid thank you
June 11, 2023
Surprised that I would benefit from Having hearing aids.
My wife has had two Phonak aids for several years and they have made quite a difference. I did not think I needed a hearing aid but was persuaded to take the initial test which revealed some hearing loss. Appointment made with James for a full hearing test which identified an additional disparity between hearing in each ear requiring a referral for further investigation. I will go ahead with trying hearing aids.
May 16, 2023
Hear Hear!
Full explanation of the causes of my hearing loss and an explanation of why the hearing aids recommended were the right prescription for me.
May 4, 2023
A great hearing test experience
James was extremely helpful and courteous to my mum. The hearing test was efficient and we both learnt a lot about the issues she is facing with her reduced ability to hear. My mum was pleased with the difference the hearing aids made and we are looking forward to picking her pair up soon.
February 8, 2023
Excellent staff
February 14, 2023
Excellent service
The member of staff who carried out the hearing tests was helpful and extremely knowledgeable and explained the results clearly and concisely. The diagnosis and advice provided was comprehensive and easily understandable. The pros and cons of different types of hearing aid were clearly explained and it was easy to make an informed choice.
December 6, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.