I wrote a review a few days ago regarding Boots Head Office cancelling all appointments. As you will see they responded by asking me to get in touch to discuss. I have tried twice and all the response... See more
Location
Switch location168-170 High Street, KA7 1PZ Ayr, Scotland, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The service at Ayr boots was great unfortunately I'm now on my 4th set of hearing aids as they keep having a fault Paul does all he can to rectify this so fingers crossed
Excellent experience with a friendly and very helpful audiologist. The appointment was made easily and a reminder sent close to the date. Pleasant atmosphere with all testing and options discussed. N... See more
Paul couldn't have been more helpful and patient. He was very clear with his instructions, and so feel more confident going forward with my hearing difficulties.
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
168-170 High Street, KA7 1PZ, Ayr, Scotland, United Kingdom
4.4
Excellent
30 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wonderful would have spent the day there
The staff and the expert that I had ( Paul) all where very professional and knowledgeable, as well as that they were friendly with a lovely big welcome
September 12, 2023
Positive experience, care taken
Audiologist made my elderly mother feel at ease whilst getting her hearing tested and took time to explain every step of the process thoroughly.
August 22, 2023
Good service
Paul was very knowledgeable and helpful.Everything was explained in a professional manner
August 10, 2023
Consultant was helpful & friendly
May 16, 2023
Hearing aid keeps cutting out
Hearing aid keeps cutting out, had to hand in and go without for 3 weeks, not very happy about this as I was told I would get a replacement at my next appointment & therefore would not need to do without.
May 15, 2023
The whole experience was very welcoming…
The whole experience was very welcoming from start to finish. Everything explained clearly and all questions answered. Would definitely recommend to others.
February 22, 2023
Excellent service
Excellent service, Paul is helpful and listens to requirements and offers the best options.
January 26, 2023
Paul was extremely friendly
Paul was extremely friendly. Explained everything well and went over all the options
January 23, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.