I contacted Boots Hearing care Barnstaple as my hearing aid was broken. I saw John Mackenzie who was courteous, polite and extremely helpful. In 10 minutes he had repaired them but also explained my... See more
Location
Switch locationBoots Opticians, 90 High Street, EX31 1HR Barnstaple, England, GB
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The audiologist was excellent. He took his time to explain everything and to talk through the issues with my mother's hearing. He explained very well what the hearing aids could improve and what the... See more
I attended an appointment and had a thorough test the lady doing the test was very helpful and approachable. The only problem was the cost of the hearing aids I think for pensioners they are too expen... See more
I found the staff very friendly and efficient helpful and answered any questions you might have felt very much at ease
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots Opticians, 90 High Street, EX31 1HR, Barnstaple, England, United Kingdom
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Lucy was so helpful
Lucy was so helpful, friendly, managed to help my mum find the right glasses and we loved the offers too! Great service 😀
1st class service
I contacted Boots Hearing care Barnstaple as my hearing aid was broken. I saw John Mackenzie who was courteous, polite and extremely helpful. In 10 minutes he had repaired them but also explained my options for buying a replacement in the future. Thank you John.
I found the staff very friendly and…
I found the staff very friendly and efficient helpful and answered any questions you might have felt very much at ease
Excellent service
The audiologist was excellent. He took his time to explain everything and to talk through the issues with my mother's hearing. He explained very well what the hearing aids could improve and what they would not be able to fix. This was useful when we came to make a decision.
It is helpful to have all the facts and to feel that we can make an informed choice rather than being pressured by a sales pitch.
Hearing Aids
I attended an appointment and had a thorough test the lady doing the test was very helpful and approachable. The only problem was the cost of the hearing aids I think for pensioners they are too expensive
Professional and efficient explanation…
Professional and efficient explanation of tests and procedures, followed by technical advice on what hearing aids were available and suitable
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