Very clearly explained and demonstrated.Friendly and ready to answer any questions I had as a new client and demonstrated how to insert the ear pieces well.
Location
Switch locationBoots the Chemists Ltd, 69-70 High Street, EX31 1HX Barnstaple, England, GB
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the audiologist was very good at explaining the differences between hearing aids. So I am going back in amonth to get set up with my new aids, and I feel confident that they will greatly help my hear... See more
first class service. much better than other hearing aid tests I have had in the past.All the other tests were about the hearing aids,but Boots was all about you then the hearing aids
Kieron was excellent. He explained the testing clearly and I’m happy with my new hearing aids.
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots the Chemists Ltd, 69-70 High Street, EX31 1HX, Barnstaple, England, United Kingdom
4.0
Great
11 reviews
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Poor service
Poor service waiting 45 mins in like 1 person on the till 4 people stook around with their thumb up their ass. No initiative to get on a till absolutely piss poor service
August 13, 2026
Unprompted review
Reply from Boots Hearingcare - Barnstaple, The Chemists High Street
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Very clearly explained and…
Very clearly explained and demonstrated.Friendly and ready to answer any questions I had as a new client and demonstrated how to insert the ear pieces well.
July 24, 2026
Kieron was excellent
Kieron was excellent. He explained the testing clearly and I’m happy with my new hearing aids.
July 28, 2026
first class service
first class service. much better than other hearing aid tests I have had in the past.All the other tests were about the hearing aids,but Boots was all about you then the hearing aids
July 9, 2026
Very good service and very undersanding
December 18, 2024
the audiologist was very good at…
the audiologist was very good at explaining the differences between hearing aids. So I am going back in amonth to get set up with my new aids, and I feel confident that they will greatly help my hearing and make life so much more bearable.
October 31, 2024
Excellent customer care
August 30, 2024
Beware of Boots Hearingcare Barnstaple
I went in for my annual hearing check. In the past, the technician would modify my hearing aids if there were changes in my hearing. This time round, it was a disaster. First, my appointment started thirty minutes late because the technician was with another client. Then the technician did not check my hearing because he did not know how to work the boots hearing software on his computer. He claimed he wasn't going to check my hearing in the booth anyway, but use a different device instead. He couldn't work this either. Since my hearing aids are pretty old, I asked him to run a diagnostic on them. He couldn't make that work either. We made some small talk while he struggled with the software and it turns out he'd been working for Boots Hearingcare for nine months or so. So, either he was not given enough training or he simply isn't suited for this position. In any event, I went to Hidden Hearing after and had a lovely experience. I bought new hearing aids there.
February 15, 2024
Unprompted review
Reply from Boots Hearingcare - Barnstaple, The Chemists High Street
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
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