Boots Hearingcare - Bexhill-on-Sea Reviews 13

TrustScore 4.5 out of 5

4.3

5 Ravenside Retail & Leisure Park, TN40 2JS East Sussex, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

good info, could try what I was getting and different types too. Zero % pay plans. return payment if not satisfactory. What more could one ask?

Rated 5 out of 5 stars

We are very pleased with the service we have received from Boots hearing care at Glyne Gap Bexhill. Karan Kumar has been very patient, professional and has taken time to ensure our elderly Father has... See more

Rated 5 out of 5 stars

The hearing expert was polite,patient,and very professional with both the testing and fitting of the hearing aid plus a in depth explanation of the pros and cons of all of the different hearing aids.l... See more

Rated 5 out of 5 stars

It was easy to book the appropriate appointment, I was seen on time and was given a full hearing assessment. All aspects were explained to me as well as being able to experience the improvement I cou... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • 5 Ravenside Retail & Leisure Park, TN40 2JS, East Sussex, England, United Kingdom

4.3

Excellent

TrustScore 4.5 out of 5

13 reviews

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Rated 5 out of 5 stars

good info

good info, could try what I was getting and different types too. Zero % pay plans. return payment if not satisfactory. What more could one ask?

May 20, 2026
Rated 5 out of 5 stars

Truly excellent service

It was easy to book the appropriate appointment, I was seen on time and was given a full hearing assessment. All aspects were explained to me as well as being able to experience the improvement I could expect. On returning a week later, Karan patiently explained how to use my new equipment (I am elderly and not great with technology). I am now happily able to listen to the radio which has been beyond the capability of my NHS hearing aids for more than 10 years!. I am really pleased and just wish I had known about this service sooner. My savings are small but for this level of improvement in my hearing, it has been well worth depleting them. Thank you.

November 20, 2024
Rated 1 out of 5 stars

I was deceived.At no point was I…

I was deceived.At no point was I informed of options I.e.NHS.It was only a mate who told me she had the same hearing aidxFREE from the NHS.,.yesxthexprocess may be slower BUT I would not have to spend £3055.

You should be ashamed of misinforming a OAP,retired deputy,who has paid taxes forc57 years

August 28, 2024
Boots Hearingcare - Bexhill-on-Sea logo

Reply from Boots Hearingcare - Bexhill-on-Sea

Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team

Rated 5 out of 5 stars

Wonderful service

My mum received excellent service recently …the hearing aid specialist was wonderful with her and everything regarding going through all the procedures to see how much she couldn’t hear he was professional and empathetic

August 8, 2024
Rated 5 out of 5 stars

Karim the technician was terrific

Karim the technician was terrific. All questions were answered…all types and styles of hearing aids discussed… all payment options explained…all this after a thorough and professional examination with presentation of results easily understood. Highly recommended.

March 21, 2024
Rated 5 out of 5 stars

Great Sevice

Brilliant kindness and care and everything patiently explained with no pressure to purchase Couldn't have done any better

February 22, 2024
Rated 5 out of 5 stars

Hearing care

We are very pleased with the service we have received from Boots hearing care at Glyne Gap Bexhill. Karan Kumar has been very patient, professional and has taken time to ensure our elderly Father has has his hearing restored via wax removal and new hearing aids.
We felt very emotional to hear Dad conversing normally again. Karan has taken pains with aftercare too.

June 14, 2023
Unprompted review
Rated 5 out of 5 stars

The hearing expert was excellent 1st class

The hearing expert was polite,patient,and very professional with both the testing and fitting of the hearing aid plus a in depth explanation of the pros and cons of all of the different hearing aids.l was very pleased with the whole experience,best regards Brendan Coll.

January 10, 2023

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