A very good experience from beginning to end. Great support from Mariam from testing to fitting and ensuring that my new ‘ears’ are doing their job. So far I am very pleased and able to hear better th... See more
Location
Switch locationBoots Opticians, 235-237 Hagley Road, B16 9RR Birmingham, England, GB
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See what reviewers are saying
Miriam at Hagley Road Birmingham was brilliant. Phonak roger on connection with my hearing aids not working. Last minute appointment on Christmas Eve sorted it. Thank you so much Miriam. You helped m... See more
We visited the Hagley Road Birmingham branch this afternoon and were very pleased with the professional service we received. Haider was our audiologist. He explained everything clearly and took time... See more
I was impressed by the range of hearing aids available and how effectively they appear to work. I like the idea of the 90 day trial period.(I am currently on day two!) The audiologist, Mariam, was kno... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots Opticians, 235-237 Hagley Road, B16 9RR, Birmingham, England, United Kingdom
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Professional Service
Consultant professional, pleasant and polite. Answered all my questions.
Easy to find location with plenty of parking.
Excellent service
Excellent service from Mariam. Good advice, centred on the needs of the individual.
I went to see Ama today and I have seen…
I went to see Ama today and I have seen her a couple of times now, and I feel I need to leave this teview.This lady is so professional,helpful and so kind, and a credit to the company, I have left today so happy and satisfied with the service I received. Thank you so much Ama you are a lovely lady.
Excellent advice and service from…Hagley Road Clinic ,Birmingham
Excellent advice and service from Mariam at Hagley Road , Birmingham. Also previous visit to AMA was equally good.
I was made to feel at ease straight…
I was made to feel at ease straight away, had my hearing test and was told of all the options open to me. Each option was fully explained to me and I was able to make my choice straight away.
I had a very thorough hearing test…
I had a very thorough hearing test .and was pleased with the information and advise I was given going forward .
I am looking forward to having my hearing aid fitted to improve my quality of life .
Hagley Road Boots audiologist- impressed.😊
I was impressed by the range of hearing aids available and how effectively they appear to work. I like the idea of the 90 day trial period.(I am currently on day two!) The audiologist, Mariam, was knowledgeable, accessible and very understanding. She is a skilled practitioner, who the company should be very pleased to have in their employ.
Informative … lovely audiologist …
Informative … lovely audiologist …. Puts one at ease .. delightful young lady !!!!
Very impressed
Very impressed. Put me at my ease, listened to my concerns & explained all options well.
Miriam was very professional & friendly. Very easy to understand & talk to.
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