Another great appointment at Bluewater. They’ve moved out of their corner of the main store to their own suite in the centre of Bluewater. Excellent. So helpful and understanding. Thank you.
Location
Switch locationUnit UO71, Upper Thames Walk, DA9 9ST Dartford, England, GB
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See what reviewers are saying
My experience end to end was amazing. Adam Bird who looked after me knows his speciality in hearing inside out and also being a user. The hearing aids are not cheap but after researching the competit... See more
Sidra my Audiologist was great, her knowledge and ability to go through everything I needed to know was exceptional from start to finish, even making me spend all of that money, but after 5 days with... See more
Audiologist was friendly,helpful and very patient. I never once felt rushed. Everything was explained clearly and my concerns discussed. It's reassuring to know that changes can be made or, if you... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Unit UO71, Upper Thames Walk, DA9 9ST, Dartford, England, United Kingdom
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First class experience.
Hearing Test - Beverley Jewell
The test very efficiently and the audiologist was very polite and understanding and I fell that I have come away ordering the right hearing aids for my needs.
I’m not sure that the person I dealt…
I’m not sure that the person I dealt with was as knowledgeable as they could be, especially when it got to the finance. “If you pay in full you could take them away, take out the interest free option you have to wait a week for a new pair”
Excellent person explained everything…
Excellent person explained everything about this hearing aid to me. No pressure.I wore it for 45 minutes in the Shopping Mall, to make sure it was comfortable and then went back to see the consultant and confirm I wanted to buy it. A good experience. Thank you .
Bought good service a hearing aid 2 weeks ago and…
Bought a hearing aid 2 weeks ago and it's faulty and they didn't hesitate to order me a new one
The young lady was very professional…
The young lady was very professional and explained everything in detail.
Friendly professional respectful
Everything explained and options given
Everything explained and options given. Up to date I am pleased with the performance of my hearing aids. Kemi is very personable and this undoubtedly made the whole experience more pleasureable.
Kemi was very helpful and took time…
Kemi was very helpful and took time with me, and explained all the hearing aids
Recommend l
Audiologist was very helpful, and explained things to me as how to look after my hearing aids.
Very nice friendly lady.
Exceptional Experience
The whole experience from booking my appointment to the hearing test and follow up pre fitting was exceptional. Keep up the great work. I cannot recommend my audiologist Fathima Aktar enough.
Quick appointments and very good advise…
Quick appointments and very good advise on the products and what would work for me. Can`t fault the customer care
A good experience
Pleasant, helpful and knowledgeable audiologist. An overall excellent consultation. I am looking forward to getting my hearing aids.
Sidra my Audiologist
Sidra my Audiologist was great, her knowledge and ability to go through everything I needed to know was exceptional from start to finish, even making me spend all of that money, but after 5 days with the new Phonak its something I should have done much earlier. Delighted with both Sidra & Phonak.
Mums hearing test
The appointment was for my mum who is 92 the lady who did the test was really patient and so good with my mum took her time made my mum feel very relaxed and comfortable
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