Boots Hearingcare - Bolton Reviews 15

TrustScore 4.5 out of 5

4.5

Boots, Gates Shopping Centre, BL1 1DF Bolton, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The helpful, informative, friendly staff made the whole process very easy. A full explanation of the fees made it easier to choose which model to choose.

Rated 5 out of 5 stars

I recently had a hearing test at Boots Bolton Gates branch store. I was seen at the appointed time by Eve, a very pleasant young lady, who fully explained how the test worked, and some facts as to... See more

Rated 5 out of 5 stars

EXCELLENT care from Eve at Boots, The Gates, Bolton, Hearing Care today. Both my hearing and my well-being were restored. Previous incomplete treatment at a local private clinic had left me in some di... See more

Rated 5 out of 5 stars

Brilliant treatment from start to finish, finally getting answers for my tinnitus and the hearing aids have reduced it massively. Can’t thank Boots the Gate in Bolton enough


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots, Gates Shopping Centre, BL1 1DF, Bolton, England, United Kingdom

4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

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Rated 5 out of 5 stars

Super service at Boots Gates, Bolton

I recently had a hearing test at Boots Bolton Gates branch store.
I was seen at the appointed time by Eve, a very pleasant young lady, who fully explained how the test worked, and some facts as to how our ears function.
At the end of the test I was fully informed as to what options were available to me regarding the purchase of hearing aids, and of the importance of having a regular hearing test.
I am very pleased with the service received at the named branch.

March 26, 2024
Unprompted review
Rated 5 out of 5 stars

EXCELLENT care from Eve at Boots, The Gates Bolton Hearing Care

EXCELLENT care from Eve at Boots, The Gates, Bolton, Hearing Care today. Both my hearing and my well-being were restored. Previous incomplete treatment at a local private clinic had left me in some distress. Huge thanks to Eve for solving the problem with understanding and skill and for reassuring me about ongoing care available with Boots.

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

Having been seen by eve

Having been seen by eve , and ayesha ,I was put totally at ease , told how everything that was going to happen , they both have excellent personalitys that go extremely well with the job

July 31, 2023
Rated 1 out of 5 stars

I have tinnitus due to a hearing test at Boots

I have had severe tinnitus due to a hearing test at Biggleswade.The headband which was placed on my head and behind my ears was so loud! This was done twice!
I mentioned it to another audiologist when I had to go back two days later to hand in some paperwork, the audiologist just laughed it off by saying “it’s like having gymnastics on your head”.
This is not acceptable from boots! I have since sent an email, wrote a letter and phoned headquarters, all to no avail.
They refuse to take responsibility even though I never had tinnitus until the morning after my hearing test.

June 8, 2022
Unprompted review
Boots Hearingcare - Bolton logo

Reply from Boots Hearingcare - Bolton

Thank you for your feedback.

We are sorry to learn of your recent experience with us.

We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.

We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.

The Boots Hearingcare Team

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