Made to feel relaxed. Tests were done with ease and all was explained in simple terms. Hearing aids were suggested with care by Louise. Prompt delivery and fully explained when fitted.
Location
Switch locationCastlepoint, BH8 9UB West Bournemouth, England, GB
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See what reviewers are saying
I've just had a hearing review with a chap named Gary, and I can't praise him enough. It happened that one of my hearing aids had stopped working a few days before. Wire replaced in a couple of minu... See more
The individuals involved with my hearing and subsequent purchase have so far done everything possible to make sure I received the best possible treatment My only issue would be that the charger for... See more
My experience with Boots hearing was a very pleasant one. Tim was understanding & professional & put me at ease..his knowledge of the product was impressive and I am now the owner of phonak aids. I'm... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Castlepoint, BH8 9UB, West Bournemouth, England, United Kingdom
4.5
Excellent
36 reviews
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Good experience from start to finish
Good experience from start to finish. Pleased with the hearing aids just what I wanted, the audiologist was excellent.
September 19, 2023
Great service
Very comprehensive test and explanation of features. No sales pressure - not needed as the devices sell themselves.
September 1, 2023
Louise
Louise was knowledeable & courteous, also competent.
Explained everything competently
August 2, 2023
Great Service
My husband and I had excellent friendly service during our appointments.
We had hearing tests and purchased hearing aids.
Would highly recommend Boots to others.
June 19, 2023
Excellent audiologist
Excellent audiologist, professional, informative, patient and very polite and helpful.
So far I am very pleased with my recommended hearing aids.
April 21, 2023
The lady that did my hearing test was…
The lady that did my hearing test was so helpful, kind and patient and explained everything to me so well.
March 22, 2023
Straightforward advice
Straightforward advice, backed up by obvious knowledge, and friendly understanding.
February 23, 2023
I felt very comfortable
I felt very comfortable with Louise. She explained everything so I knew all about the product and after care. Really pleased I went there.
February 9, 2023
Thank you Louise!
Iv’e recently purchased hearing aids from Boots and I am really pleased with them. They make such a difference as they are so light and no batteries to contend with!! Would definitely recommend Boots.
January 5, 2023
Very professional and courteous.
January 20, 2023
We were looked after very well by Zoe who was very helpful and explained everything that she did.
A very well carried examination and explanation answers to all of our questions.
January 6, 2023
Louise Cooper - the truth !
I saw a 5-star review praising Louise at Bournemouth and told her it was time I redressed the balance. Ah, blow it ! I can't find anything to criticise. Maybe she should laugh louder at my terrible jokes ? Actually I agree 100% with the earlier review, especially her patience with a crusty old devil like me. She knows a bit about hearing care too !
Special mention for Louise's colleague Ben, sometimes kept in a broom cupboard in a far corner of the shop. Maybe they should take it in turns for the main room when they're both in together ? Anyway, he's amazingly friendly and helpful too. He also laughs at my jokes !
Keep it up, guys !
Jim Pepin
November 16, 2022
Unprompted review
The girl who saw me was very…
The girl who saw me was very helpful,competent and friendly,very professional.
December 3, 2022
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