I have been attending the Darley St Bradford branch for hearing care for two years. My current consultant is Iqra Hakeem, who is responsible for making sure my hearing aids work correctly. At my lates... See more
Location
Switch locationBoots, 25 Charles Street, BD1 1US Bradford, England, GB
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See what reviewers are saying
I would just like to say how impressed I am with the care and patience both Iqra and Awais showed towards my elderly mum at her recent hearing test and fitting appointments. They both need commending... See more
Had a hearing test last month and photographs in my ear canal shown I had an infection in both ears. The test could not be done but I had a referral from Awais Elahi from the Broadway Store to go... See more
Extremely professional, friendly and person centred approach at both my visits to Boots Hearing Care in Bradford. Couldn’t be more impressed (and it’s not easy). Had read there’s a hard sell on hearin... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, 25 Charles Street, BD1 1US, Bradford, England, United Kingdom
4.1
Great
16 reviews
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poor customer service
I booked an appointment for 10 a.m, arrived on time, was told to sit in a waiting area and then ignored for 15 minutes so I left without having test.
August 1, 2025
Unprompted review
Reply from Boots Hearingcare - Bradford
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Great service
Great service, friendly staff, put the patient at ease throughout the process, would most definitely recommend…
April 5, 2025
Unprompted review
So impressed
Extremely professional, friendly and person centred approach at both my visits to Boots Hearing Care in Bradford. Couldn’t be more impressed (and it’s not easy). Had read there’s a hard sell on hearing aids too but couldn’t have been further from the truth. The staff that I have met are a total credit to Boots Hearing Care.
February 10, 2025
Unprompted review
The Audiologist was so helpful and…
The Audiologist was so helpful and excellent at explaining my options. This made the whole experience much easier.
January 21, 2025
The appointment was conducted in a…
The appointment was conducted in a professional manner, was extremely thorough and informative. At no point was I pressured to buy anything and my requirements were both listened to and understood
December 31, 2024
Excellent service really attentive I am…
Excellent service really attentive I am registered severely sight impaired and Awais provided a great personalised service.
October 24, 2024
Unprompted review
Awais and Iqra have both been really…
Awais and Iqra have both been really helpful and very professional. They have both explained the new hearing aids thoroughly. They are both very friendly.
November 28, 2024
Unprompted review
Very informative and friendly would…
Very informative and friendly would highly recommend.
November 7, 2024
Unprompted review
FANTASTIC
I would just like to say how impressed I am with the care and patience both Iqra and Awais showed towards my elderly mum at her recent hearing test and fitting appointments. They both need commending and celebrating in my opinion. If only more people were like them the world would be a much nicer place. Thankyou. 😁
October 24, 2024
Unprompted review
Iqra covered everything we needed to…
Iqra covered everything we needed to know and advised us the best hearing aid option for us (not in sales mode)
August 6, 2024
Hearing Care
I have been attending the Darley St Bradford branch for hearing care for two years. My current consultant is Iqra Hakeem, who is responsible for making sure my hearing aids work correctly. At my latest appointment she recommended I had the wax in my ears removed before she could do the necessary tests. The expert that carried out the procedure was Awais Elahi. I cannot rate either of these people highly enough. Both were at pains to make me comfortable, took time to explain what was about to happen and why and made what could have been an unpleasant experience - especially the wax removal - almost enjoyable! Very glad I chose Boots for my hearing care.
May 3, 2024
Unprompted review
The young lady I saw was so helpful and…
The young lady I saw was so helpful and explained every step which made the experience good for me .
April 9, 2024
Helpful staff who didn’t pressure me to purchase
The staff were very helpful and friendly, took time with the appointment to understand my needs and stuck within the budget given without trying to upsell to a better model.
March 19, 2024
Had a hearing test last month and…
Had a hearing test last month and photographs in my ear canal shown I had an infection in both ears.
The test could not be done but I had a referral from Awais Elahi from the Broadway Store to go to my doctors.
I was given antibiotics and now my ears have healed.
Awais was professional and knowledgeable.
I would recommend Boots hearing.
March 12, 2024
Unprompted review
i was happy with the care and attention…
i was happy with the care and attention i received from the Audio dept. at Boots.
August 25, 2023
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