The patience and kindness shown during the testing by Amelia was excellant. She even moved the testing downstairs because Mum is unsteady on her feet. She found the perfect fit and explaned the "bluet... See more
Location
Switch location2/4 Great Square, CM7 1TX Essex, England, GB
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Every thing was explained about the test then explained about my hearing problem care was taken over choosing the right hearing aid Lovely Lady Amelia
The pasage up to the hearing room was rather drab but the consultation was very good and everything was eaxplaned in a friendly manner. The hearing aids fitted well and improved my hearing no end
After seeing independent audiologists it was a breath of fresh air to talk to Amelia who explained the tests and the process before even mentioning anything else
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
2/4 Great Square, CM7 1TX, Essex, England, United Kingdom
3.3
Average
9 reviews
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Required information never arrived, appointment cancelled
Can’t comment on the audiologist as never went for appointment scheduled for 3rd February. I received several texts reminding me of my appointment which was a good thing. However, on the 2nd of February I received a letter stating that by now I would have received an email with a questionnaire about my hearing. I DID NOT. It also advised that I took someone with me who spends time with me every day. How was I supposed to arrange that at such short notice ? Needless to say I cancelled my appointment for the 3rd and will not be contacting Boots about this anymore. At least I saved £3-4k. I will go back to the NHS. I’m not a happy bunny and on the strength of this may not use boots anymore for my eye tests.
February 2, 2026
Unprompted review
Reply from Boots Hearingcare - Braintree
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
The audiologist was very patient with me
March 26, 2025
A very patient and helpful audiologist .
December 24, 2024
Everything really good
Everything well explained and helpful with choosing the hearing aids
August 13, 2024
Best hearing for years
The pasage up to the hearing room was rather drab but the consultation was very good and everything was eaxplaned in a friendly manner. The hearing aids fitted well and improved my hearing no end
July 24, 2024
Professional and very considerate
The patience and kindness shown during the testing by Amelia was excellant. She even moved the testing downstairs because Mum is unsteady on her feet. She found the perfect fit and explaned the "bluetooth" procedure so we could fully understand. Extremely happy with the package put together.
May 9, 2024
After seeing independent audiologists…
After seeing independent audiologists it was a breath of fresh air to talk to Amelia who explained the tests and the process before even mentioning anything else
April 16, 2024
Every thing was explained about the…
Every thing was explained about the test then explained about my hearing problem care was taken over choosing the right hearing aid Lovely Lady Amelia
February 27, 2023
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