Boots Hearingcare - Branksome Reviews 

26
TrustScore 4.5 out of 5

4.7

Branksome Retail Park, BH12 1DN Poole, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Owen Foster is the best audiologist I have ever had. Nothing is too much trouble, no question is too trivial and he is patient, kind and compassionate. Hearing loss can produce a natural anxiety and... See more

Rated 2 out of 5 stars

Your audiologist, Owen, was excellent and very professional and I actually ordered the Phonax Lumity 70. However when I phoned to cancel my appointment with Specsavers, I discovered that they offer th... See more

Company replied

Rated 5 out of 5 stars

My elderly father had a follow-up appointment with Owen Foster after recently having a hearing aid fitted. What a wonderful efficient, caring and professional service. Not only to my father but to u... See more

Rated 5 out of 5 stars

Fantastic, friendly service by a truly wonderful team. Quick appointments that were always prompt. Really well explained and guided through the process, fully answering my questions and explaining my... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Branksome Retail Park, BH12 1DN, Poole, England, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

26 reviews

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4.7

All reviews

(26)

1,727 reviews in the last 12 months

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Rated 5 out of 5 stars

Good result…

Hannah was very clear and precise with what was going on and gave me such good advice. I have already recommended to another friend how good I found the whole experience.

July 10, 2023
Rated 5 out of 5 stars

Fantastic

Fantastic, friendly service by a truly wonderful team. Quick appointments that were always prompt.
Really well explained and guided through the process, fully answering my questions and explaining my options. Follow-up service included - that's 4 appointments all included in the overall cost!!!

June 21, 2023
Rated 2 out of 5 stars

Your audiologist, Owen

Your audiologist, Owen, was excellent and very professional and I actually ordered the Phonax Lumity 70. However when I phoned to cancel my appointment with Specsavers, I discovered that they offer the same deal for £700 less. That is frankly ridiculous so I’m afraid I cancelled my order.

March 2, 2023
Boots Hearingcare - Branksome logo

Reply from Boots Hearingcare - Branksome

Thank you for your feedback.

We are sorry to learn of your experience with us.

We aim to make sure our customers get a high level of advice, care and aftercare following their purchase.

We would like to reach out to discuss this further and will be in touch.

The Boots Hearingcare Team

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