I need to compliment Vanessa. I have been using her services for nearly 4 years and found her outstanding. She is very highly technically trained, kind, caring, gentle and thorough with customers. I f... See more
Location
Switch locationBoots Opticians, 36A High Street, CM14 4AJ Essex, England, GB
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See what reviewers are saying
Vanessa Burrows provided an excellent service when I went to Boots in Brentwood for a hearing check. Very informative and professional. Explained things thoroughly.
Had my yearly review with Vanessa last month and was fitted with new hearing tech. A revisit was made a couple of weeks later to fine tune the set which made a wonderful improvement. I can only heap p... See more
I took my elderly mum to Brentwood Hearingcare and was very impressed. The specialist, Vanessa Burrows, was kind, patient, and put my mum completely at ease. She gave clear, thorough advice tailored... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots Opticians, 36A High Street, CM14 4AJ, Essex, England, United Kingdom
4.6
Excellent
34 reviews
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Vanessa was excellent in explaining all…
Vanessa was excellent in explaining all to me …although it was a lot to absorb! Trialing the hearing sids for 20 minutes on the day was a real discovery for me …and sold them to me as my need is currently borderline. Vanessa is a real asset to Boots!
June 28, 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Boots Hearingcare - Brentwood
Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team
Vanessa was extremely helpful and…
Vanessa was extremely helpful and compassionate in her approach to fitting my hearing aids. Her expertise was second to none and everything about the process was very efficient.
April 12, 2023
So helpful and made me feel at ease
So helpful and made me feel at ease. Explained all the options which made choosing easier.
April 12, 2023
Very professional service
My 85 year old father was seen by Vanessa and she was very professional and knowledgeable resulting in a diagnosis and a section of a product which will help father greatly.I would recommend Boots hearinfcare.
March 17, 2023
Very helpful friendly
March 1, 2023
Prompt ,helpful service
January 25, 2023
Very impressed with the whole process
Very impressed with the whole process, Vanessa was very professional, excellent service all round. Very pleased.
December 20, 2022
Very helpful
The lady that looked at my mums ears she was very kind think her name was Hazel
December 14, 2022
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