Audiologist explained everything on the computer screen answering all my questions I felt he really understood all the problems I was having. He even provided and programmed a hearing aid to my pros... See more
Location
Switch locationBoots, 8 Caroline Street, CF31 1DQ Mid Glamorgan, Wales, GB
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See what reviewers are saying
Excellent from the start, fully explained what needed doing test wise , a bit more in depth hearing test to the normal one. Once completed, shown results and which category off hearing aid I could... See more
I knew my hearing was quite bad but didn’t realize how bad , the tests I recieved were far more in depth than any other previous tests I had . Sarah Macey taking charge of my appointments was very th... See more
Audiologist was quite a pushy salesperson. It's a bit much to ask for the whole payment up front and only mention a payment plan when questioned. Seems coincidental that the only hearing aids availabl... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, 8 Caroline Street, CF31 1DQ, Mid Glamorgan, Wales, United Kingdom
4.6
Excellent
37 reviews
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Not impressed
Audiologist was quite a pushy salesperson. It's a bit much to ask for the whole payment up front and only mention a payment plan when questioned. Seems coincidental that the only hearing aids available to try out were the top of the range.
December 23, 2023
Really professional and quick
Really professional and quick, had my hearing test in the morning and was fitted with new hearing aids by lunchtime, very impressed and happy with my hearing aids
September 30, 2023
Great service well done
August 4, 2023
It was conducted in a very professional…
It was conducted in a very professional way and I was able to select the perfect aids for my hearing loss
June 23, 2023
Brilliant
I thought the audiologist Katie Ball was very professional, helpful and friendly. And made the whole experience very enjoyable.
June 14, 2023
Excellent care and advice made the…
Excellent care and advice made the experience enjoyable
May 10, 2023
Fantastic service and great colleagues
April 26, 2023
Excellent professional service
Excellent professional service. Everything clearly explained (Sarah at Bridgend).
April 8, 2023
The test was on time
The test was on time, no waiting and was conducted by a very pleasant and friendly person.
March 7, 2023
I knew my hearing was quite bad but…
I knew my hearing was quite bad but didn’t realize how bad , the tests I recieved were far more in depth than any other previous tests I had . Sarah Macey taking charge of my appointments was very thorough and gave me great advice on what hearing aids would suit me most . I would definitely recommend this company especially with the wonderful Sarah .
February 18, 2023
Very professionsal and knowledgeable…
Very professionsal and knowledgeable advisor who discussed to range of options available.
February 10, 2023
I have just picked up my aids from…
I have just picked up my aids from Sarah Macey in Boots Bridgend. What a caring and patient person she is! I have recommended friends who all say that they too have a very positive outcome from their test. I thoroughly recommend Boots hearing care and Sarah in particular
February 3, 2023
Unprompted review
Knowledgeable,polite
Knowledgeable,polite, friendly and understanding of my concerns. Consultation conducted at my pace. Highly recommended.
January 27, 2023
Extremely efficient and putting me at…
Extremely efficient and putting me at ease when having my hearing test
January 6, 2023
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