Outstanding customer care carried out by the pharmacy staff this evening who went above and beyond to help me with my son’s prescription prior to closing the store. Once again thanks for sorting ever... See more
Location
Switch locationWelton Road, Welton Road, CH62 3PN Bromborough, England, GB
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See what reviewers are saying
Lee was fantastic explained everything made my mum feel comfortable and at ease . Didn't pressure us into buying the dearest aids even tho we did.aftercare is amazing.
The most comprehensive hearing test I’ve ever had. Ikram was so friendly, patient and professional. She explained everything well and didn’t rush the appointment. It is clear that she loves her jo... See more
Attended for hearing assessment, could not fault it in any way, he was thorough, explained every part of assessment with care and understanding, Looking forward to return appointment to have them fit... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Welton Road, Welton Road, CH62 3PN, Bromborough, England, United Kingdom
4.4
Excellent
16 reviews
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Outstanding customer care carried out…
Outstanding customer care carried out by the pharmacy staff this evening who went above and beyond to help me with my son’s prescription prior to closing the store. Once again thanks for sorting everything out for us.
March 13, 2026
Unprompted review
Fabulous but the aids were too…
Fabulous but the aids were too expensive and I felt embarrassed that I couldn’t afford them
March 19, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
POOR experience BOOTS Bromborough
The hearing test went ok.
It wasn't until I indicated I would go through the NHS the attitude of the Audiologist changed. I requested a copy of report was told could not have it, am sure this goes against their professional standards. I certainly would not buy hearing aids from Boots.VERY POOR experience
May 14, 2025
Unprompted review
Reply from Boots Hearingcare - Bromborough
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
I was impressed with the time taken to…
I was impressed with the time taken to explain everything.
I was treated with respect.
I was happy with the result
April 23, 2025
Excellent service from Lee Barrington of Boots Hearingcare
I booked a service appointment for my hearing aids. The audiologist, Lee Barrington noticed that the wires from the aids to my ear were slightly too short to allow full engagement of the “domes” into the ear. He exchanged them for longer ones altered the profiling of the aids and the hearing improvement was significant. I am beyond delighted and a big thank you to Lee for his help and explanations.
April 7, 2025
Unprompted review
My hearing test experience
The assistant who did my hearing test was very approachable and easy to talk to about my hearing problems, the process of having my hearing tested was easy and comfortable to go through, I was able to try out some hearing aids before I boughtt them and was comfortable asking question s about the up keep and use of them, I am pleased with my experience.
March 29, 2025
Friendly and efficient
Clean, bright surroundings. Charlotte is a really pleasant, friendly and efficient audiologist in their Bromborough store
March 20, 2025
Attended for hearing assessment
Attended for hearing assessment, could not fault it in any way, he was thorough, explained every part of assessment with care and understanding,
Looking forward to return appointment to have them fitted,
March 6, 2025
Absolutely fantastic experience.
Lee was fantastic explained everything made my mum feel comfortable and at ease . Didn't pressure us into buying the dearest aids even tho we did.aftercare is amazing.
February 5, 2025
Great Service
The audiologist, Lee Barrington, was extremely knowledgeable, honest and professional throughout the entire process. I had full faith in his opinion and the hearing aids I bought have made a noticeable difference in my ability to hear the higher frequencies.
January 9, 2025
Felt very comfortable with Lee he…
Felt very comfortable with Lee he explained everthing in detail clearly and precise
October 29, 2024
The most comprehensive hearing test…
The most comprehensive hearing test I’ve ever had. Ikram was so friendly, patient and professional. She explained everything well and didn’t rush the appointment.
It is clear that she loves her job and cares about her clients.
April 4, 2024
Very pleased
The lady who tested my ears was very clear, concise and helpful. She explained everything to me and was very helpful
March 8, 2024
Ikram the audiologist was fantastic at…
Ikram the audiologist was fantastic at supplying and setting up my new hearing aids. Great service.
September 23, 2023
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