The audiologist was very helpful, and instructed me about what I could expect from my new hearing aids.
Location
Switch locationBoots, Broughton Shopping Park, CH4 0DP Broughton, England, GB
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See what reviewers are saying
Audiologist and wax removal services at Broughton are excellent. For 4 years I used the Phonak Audeo M which was really good but the New version of Phonak Audeo L-R/RT is amazing. The support at Broug... See more
The whole experience was easy and straightforward. Every thing and my options were clearly explained. Highly recommend
I went broughton retail park to Boots for my hearing aids The lady who did my heating test was wonderful So professional and so helpful She made the whole experience so easy and I would recommend... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, Broughton Shopping Park, CH4 0DP, Broughton, England, United Kingdom
4.4
Excellent
48 reviews
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I have suffered with Tinnitus for many…
I have suffered with Tinnitus for many years.
Since being fitted with my new hearing aids the noise has reduced significantly. I am delighted.
The service and care I received was outstanding.
I can hear things that I have not heard for years - it has made a great difference.
April 12, 2024
Boots Audiology Dept Broughton
Zara was very efficient, knowledgable and polite. She advised me of all my options and took great care understanding my personal needs. Great service from Boots Audiology dept.👍👍
March 14, 2024
Hearing Aid department
From my husband's hearing test to his subsequent visits, he received an excellent and friendly experience, so he highly recommends this service. Thank you Zara.
March 1, 2024
Unprompted review
The full range of aids where not…
The full range of aids where not available to view. I felt I was sold hearing aids, rather than choosing them. This led me to change my order days later. Overall the experience was OK.
March 1, 2024
Great service from the hearing test to…
Great service from the hearing test to the fitting of the aids. Everything explained clearly to me
January 25, 2024
The lady was very understanding
The lady was very understanding, very polite, and lovely.
She was great with my Mum who is 86, and very deaf.
Everything was explained clearly, my Mum felt wonderful coming out that she could finally come to family gatherings once again and feel part of it.
Roll on Tuesday when she will be collecting her hearing aid which she tried, and that brought a very big smile to her face. Hopefully no more complaints from neighbors about the TV being too loud.
Thank you for changing my Mum life for the best.
Best wishes
January 25, 2024
Sara Hughes Boots Hearing Care
Our experience relates to the service we received from Zara Hughes:- she was punctual, pleasant, knowledgeable and supportive, we couldn’t have had better service
December 7, 2023
Audiologist and wax removal services at Broughton nr Chester
Audiologist and wax removal services at Broughton are excellent. For 4 years I used the Phonak Audeo M which was really good but the New version of Phonak Audeo L-R/RT is amazing. The support at Broughton continues for customers after the long warranty period expires. Lovely people to deal with.
November 6, 2023
Unprompted review
The staff were brilliant
The staff were brilliant, helpful and polite all the time, explaining everything and answered any questions I had. Great service.
October 4, 2023
Absolutely excellent care
Absolutely excellent care. Attentive. Explained everything throughly Would recommend
August 8, 2023
A good experience
A caring, professional consultation with plenty of time to discuss all options and the best way to address the hearing problem I have. Zara was kind and thoughtful whilst taking time to demonstrate the products.
July 25, 2023
The audiologist was extremely helpful…
The audiologist was extremely helpful and explained everything to us in layman’s language ,I would recommend them
July 12, 2023
The audiologist was friendly, thorough and professional
The audiologist was friendly, thorough and professional, frequently asking me whether I had understood the procedure and if I had any further questions. I have just had my follow up fitting check and have another in a couple weeks and further appointments until I am completely satisfied. These are my first hearing aids and I can’t believe the difference they have made to me.
June 26, 2023
Excellent consultation and…
Excellent consultation and understanding with Zara, clearly skilled, very pleasant lady, mature and excellent interpersonal skills, importantly very genuine.
June 19, 2023
Excellent service and care from Zara
June 7, 2023
Great customer service
Great customer service. First time wearing hearing aid so I was feeling anxious which was put at ease with all my queries
May 26, 2023
Zara was very helpful and explain every…
Zara was very helpful and explain every aspect in great detail.Could not have anyone better.
May 11, 2023
All very well explained and very…
All very well explained and very professional and good experience
May 3, 2023
Excellent advice
February 22, 2023
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