Very pleased to have switched to Boots Hearingcare. My wife is impressed with the attention and help she has received from Mr. Koteshwar Dasari. He inspires confidence with his quiet authority, knowle... See more
Location
Switch location22/22A Market Place, RH15 9NP Burgess Hill, England, GB
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See what reviewers are saying
Absolutely amazing service with great care & understanding shown. Not being able to hear very well can cause much anxiety but the audiologist spoke very clearly & made show I could understand what was... See more
Our audiologist was very patient with my elderly mum and treated her with respect and kindness. He advised us in what hearing aids to go for and spent a lot of time explaining to us how to use them an... See more
Kotesh was truly wonderful yesterday. My hearing aid wire snapped off at 4.50 and Kotesh told me to come into the branch despite it closing at 5.00! He waited for my arrival and did all he could to fi... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
22/22A Market Place, RH15 9NP, Burgess Hill, England, United Kingdom
4.3
Excellent
13 reviews
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Very pleased to have switched to Boots…
Very pleased to have switched to Boots Hearingcare. My wife is impressed with the attention and help she has received from Mr. Koteshwar Dasari. He inspires confidence with his quiet authority, knowledge and gentle patience.
January 15, 2026
Unprompted review
Really helpful and friendly and great…
Really helpful and friendly and great service. Thank you
March 21, 2025
Our audiologist was very patient with…
Our audiologist was very patient with my elderly mum and treated her with respect and kindness. He advised us in what hearing aids to go for and spent a lot of time explaining to us how to use them and clean them
September 21, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Not happy with the chap that did my…
Not happy with the chap that did my test on 19th july 2024 in the Burgess Hill branch. He never introduced himself, was very unpleasant and grumpy through out the test, and he never gave me a summary of the test. I shall go to specsavers next time.
July 19, 2024
Unprompted review
Reply from Boots Hearingcare - Burgess Hill
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
A very kind gentleman!
Kotesh was truly wonderful yesterday. My hearing aid wire snapped off at 4.50 and Kotesh told me to come into the branch despite it closing at 5.00! He waited for my arrival and did all he could to fix my hearing aid. A very kind gentleman - thank you.
June 7, 2024
Unprompted review
Professional approach
Professional approach. Conducted the tests and clearly explained results, requirements, options and costs.
April 3, 2024
The audiologist was very thorough
The audiologist was very thorough. I havenot received my hearing aid yet and will give an opinion once I receive it.
April 3, 2024
No problems
January 27, 2024
Absolutely amazing service with great care & understanding shown.
Absolutely amazing service with great care & understanding shown. Not being able to hear very well can cause much anxiety but the audiologist spoke very clearly & made show I could understand what was being said & made me feel comfortable & showed much empathy. The speed from the first appointment & hearing test to getting hearing aids that are right for me & make a huge difference to my everyday life was also impressive also.
July 20, 2023
Time to be aided
An overall successful experience. I was treated with kindness and patience. I was given clear and precise instructions during the tests.
March 17, 2023
Well informed
January 3, 2023
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