Boots Hearingcare - Bury, The Mall Reviews 28

TrustScore 4.5 out of 5

4.7

Boots Pharmacy, 32-36 The Mall, BL9 0QQ Bury, England, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Explained the procedure well and let me experience trying ta pair of hearing aids by going outside and listening to the difference it would make. The only criticism is when arriving a the test room yo... See more

Rated 4 out of 5 stars

I was very pleased with the professionalism, efficiency and caring of both of the lady audiologists, in Bury and in Bolton, but in the end I decided not to go with the very expensive hearing aids. Eve... See more

Rated 5 out of 5 stars

The service was helpful and everything explained fully .Audiologist talked me through daily procedures and gave full clear details and answered my queries .i purchased a battery charger which makes us... See more

Rated 5 out of 5 stars

MEVISH is absolutely amazing! I can't say enough about her wonderful service delivery. She is so caring, attentive, patient, smart and effective at what she does. My Mum who has seen her a number of t... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots Pharmacy, 32-36 The Mall, BL9 0QQ, Bury, England, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

28 reviews

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Rated 5 out of 5 stars

First review

The service was helpful and everything explained fully .Audiologist talked me through daily procedures and gave full clear details and answered my queries .i purchased a battery charger which makes usage of aids much easier

March 31, 2026
Rated 5 out of 5 stars

Mevish has explained and clearly…

Mevish has explained and clearly demonstrated the features of these new hearing aids, providing clear instructions on maintenance and how to get the best out of these devices. Mevish is very knowledgeable, helpful and polite and assisted in setting the app up. Thank you.

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service.

Mevish is an absolute professional and at the same time friendly,knowledgeable and helpful.
Mevish answered all my mums questions and gave easy to follow instructions on care of her new recharable hearing aids which have replaced the old battery aids. Such a lovely young lady and a huge credit to Boots.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Sheila.D

Sheila.D. I've suffered my poor hearing for a long time due to a bad experience with the NHS many years ago. But I was persuaded by my husband and son to try again and I'm glad I did. Because at Boots' in Bury I met Mevish. Now I'm hearing again. She is such a patient, caring and understanding audiologist who was able to take an elderly nervous patient to a new level of hearing. Thank You so much. Anyone suffering with hearing loss and is hesitant or nervous about making a move. Do what I did. You won't regret it.

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

Mevish is brilliant

The whole process was really easy and the staff, Mevish particularly, were really pleasant and helpful. Booking the appointment online was really simple, and I liked that I could have a choice of appointments. Mevish was very sweet talking me through options and helping me with the hearing aids when they arrived, even though I am slow with technology sometimes. She always did exactly what she promised, and I couldnt be happier with the new hearing aids she prescribed.

July 6, 2025
Unprompted review
Rated 5 out of 5 stars

A very pleasant audiologist called…

A very pleasant audiologist called Mevish at the Bury branch explained every thing I needed to know both about my hearing and my options. I have only had the hearing aids less than 2 weeks but so far so good.

May 7, 2025
Rated 5 out of 5 stars

MEVISH is absolutely amazing

MEVISH is absolutely amazing! I can't say enough about her wonderful service delivery. She is so caring, attentive, patient, smart and effective at what she does. My Mum who has seen her a number of times absolutely loves how she deals with every issue to do with her hearing, and I actually look forward to our appointments with her. She is a great asset to Boots hearing!

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

Professional and amazing aftercare service

The service I have received from Boots hearingcare is brilliant. I got my hearing aids in September and the service and help from Mevish at the Bury branch is amazing. Very professional and caring. I had a problem with my right hearing aid. I emailed Mevish and had an appointment within a few days and she sorted my problem straight away. I would definitely recommend buying hearing aids from Boots. I cannot fault the service and care that they give. Thank you Mevish

January 14, 2025
Unprompted review
Rated 5 out of 5 stars

Professional and caring service

I self referred to Boots after doing an online test and suffering from awful tinnitus. From start to finish the service from Mevish was great. Options explained with no sales pressure and regular follow ups during the settling in process. First option did not work for me due to discomfort with my glasses but an exchange to a slimmer option made on third appointment with no drama. Very happy with the new aids and the service AND my tinnitus and hearing vastly improved.

August 6, 2024
Unprompted review
Rated 5 out of 5 stars

Hearing Care Amazing

The service & the treatment was wonderful 5* rating
I was seen on time everything was explained to me & hopefully the follow up appointments will be as good Thoroughly recommend Boots Hearing Care

July 23, 2024
Rated 5 out of 5 stars

Mevish your audiologist has been wonderful.

Mevish your audiologist has been absolutely wonderful.

She has been extremely helpful and supportive throughout this process displaying care, sensitivity and professional knowledge.
Just as important has been her warm and friendly treatment. Nothing has been too much for her.

Thank you very much, Mevish.

April 10, 2024
Rated 4 out of 5 stars

Explained the procedure well and let me…

Explained the procedure well and let me experience trying ta pair of hearing aids by going outside and listening to the difference it would make. The only criticism is when arriving a the test room you have no idea if anyone’s going to come and see you. Didn’t know whether to knock or just sit there.

March 28, 2024

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