Boots Hearingcare - Cambridge Reviews 62

Gordon was very friendly and knowledgeable. He made my Mum feel completely comfortable and advised us on which hearing aids to choose.
A professional experience. Would definitely recommend

I trust boots hearing care as they have looked after my husbands hearing fir the past 16 years. Gordon very patient and explains everything.

Efficient and friendly service

All appointments on time and very helpful with all information re hearing aids

The audiologist made it simple and quick in his description of my heaering and what hearing aid would be suitable.

After a failure of my first appointment the rest went extremely well giving me the sense of being treated like a valued and reasonably intelligent customer. I would recommend you to others.

The experience with the 2 audiologists was fine but I only had 3 appointments with them and they canceled 2 of those at less than 24 hours notice. The first cancellation which was to pick my new hearing aids up was followed by a total communication debacle in their booking department. I can understand one short-notice cancellation but they did the same thing again this week. They don't seem to appreciate that I have to arrange time off from work to get to these appointments which I can't do at short-notice. I told them to forget it in the end as I don't need a follow up appointment. The prices are very good but the whole thing has been a somewhat shambolic experience.

Excellent explanations and clear, understandable instructions. I was never hurried, and encouraged to ask questions. It was ace!

The hearing test was comprehensive and professionally carried out.

Rose was extremely helpful and patient and that made a big difference.

Rose was brilliant she was very patient and understanding of my general struggle to fully understand all what was going on.
A few days after the tests I received the first email back up including details and videos of the cleaning procedures. Which was very helpful.
I have now logged on and ordered the Kits.
Not sure if I could buy them in store as I think that would help especially at the time of returning to collect the aids or at least get quick guidance of what would be required.
Pleased with the aids and now getting use to them
Philip

Graham was really helpful how he explained every step of the tests and the process. Really nice guy

Rose was fantastic in explaining everything clearly. Her approach to my needs and best solution was addressed without rushing into forcing me to make decisions hastily.
My appreciation for her calmness, explanation and approach.
I will recommend her to my friends and family.

Excellent. Rose picked up an abnormality inside my ear (I have a separate hospital appointment to investigate that). She was very professional informative and the whole experience was fun 😀

Having tried a couple of audiologists I was very impressed with Boots Hearingcare (Gordon) service. Very thorough, professional and good value for money.

It was first class
I was very nervous about it but made me very comfortable at all times
The tests was done so professionally
And I did feel more relaxed
By the end,
No pressure was put on me
Many thanks
Mr Michael Pocock (KCStG)

I felt the audiologist was interested in my needs and he was willing and able to answer my questions.