Chris understood exactly the problems with my hearing, he asked very pertinent questions to be able to assess my needs. He explained in layman's terms about the testing procedure and I was more than h... See more
Location
Switch location8 Red Street, SA31 1QL Carmarthenshire, Wales, GB
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See what reviewers are saying
On behalf of H James. So far so good, I have struggled with my hearing for many years Cathy was very helpful and knowledgeable she explained everything in detail. I felt at ease and was very gra... See more
Excellent service. Everything fully explained and very impressed by all the tests carried out and the care to programme the aids exactly for me. No pressure to get me to buy hearing aids. It helped th... See more
I was very nervous going to this test. But the audiologist Cathy was marvellous, she explained everything to me before the test. Which made me relax, all through the test Cathy was so nice. After the... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
8 Red Street, SA31 1QL, Carmarthenshire, Wales, United Kingdom
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the audiologist very helpful and very…
the audiologist very helpful and very pleasent made it a good experience
Helpful & efficient
Staff were efficient, helpful & respectful in explaining the use of, & care of, the hearing aids. The reception staff were welcoming & efficient.
Excellent!
Very good, friendly & caring. My husband has had hearing aids before but Boots offer a really good package so we feel confident in buying from them.
Everything was pefect
Everything was pefect, All the staff were excellent and made you feel welcome, the only thing that could be improved was the chair in the soundproof room, it was not that comfortable,
Sounds good
On behalf of H James.
So far so good,
I have struggled with my hearing for many years Cathy was very helpful and knowledgeable
she explained everything in detail. I felt at ease and was very grateful to speak to someone who understood the difficulties I am experiencing.
I am due to have my new hearing aids in a few weeks time and am looking forward to having a better quality of life.
Many thanks to Chris at Carmarthen…
Many thanks to Chris at Carmarthen Branch informative
helpful professional with an easy manner which instilled me with confidence and much improved hearing
Friendly and professional. nderstood exactly the problems…
Chris understood exactly the problems with my hearing, he asked very pertinent questions to be able to assess my needs. He explained in layman's terms about the testing procedure and I was more than happy to order the hearing aids that he recommended.
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