I’d been struggling with my hearing for over a decade my NHS aid just amplified sound and squealed a lot. Lee was fantastic he tested my hearing and explained how the latest technology works, I’ve inv... See more
Location
Switch locationBoots Opticians, 15 High Street, SK8 1AX Cheshire, England, GB
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See what reviewers are saying
Great care taken to tell me why I needed hearing aids and the benefits I would gain. Equally I was told the difficulties I would encounter if I did not, which made me realise just how much I had been... See more
The audiologist Mr Lee Barrington was very professional and thorough. He gathered all the relevant information, explaining all the procedures, detailing how the ear works and how with age our hearing... See more
Excellent Service Lee at Cheadle Hearingcare centre was excellent! He was friendly, professional and very knowledgeable about all areas of audiology. I would highly recommend him to anyone who needs... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots Opticians, 15 High Street, SK8 1AX, Cheshire, England, United Kingdom
3.6
Average
24 reviews
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The terms for buying a hearing aid are…
The terms for buying a hearing aid are not made clear before you buy! No mention of the fact that batteries are not supplied with the hearing aid, unlike most other suppliers - a large expense over the life of the hearing aids. I was also unaware that I had to put down a deposit of 10% to place the order. I still can’t find either of these 2 conditions in print. The audiologist waived the 10% until I collect the hearing aids as I did not have the right card with me!
April 11, 2023
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Problem with new hearing aids
I had new hearing aids fitted on 3 Nov 2022 and they worked fine for about 5 weeks when they stopped working. I rang the helpline and they told me how to reboot them. All was well for a week or so when the same thing happened again - 4 more times in all over about 4 weeks. I rang the helpline and they made me an appointment to have the aids checked. The lady I saw was very helpful and said to leave them with her and they would probably be replaced. No one got back to me for 2 weeks so I rang the helpline again. They got someone to ring me back. That person said there was a problem with the charging and the aids would be refurbished. I did not thing that was acceptable given that I had paid almost £3000 for them and insisted I had them replaced. I am going to have the new pair fitted today but I have been without them for 3 weeks.
January 17, 2023
Reply from Boots Hearingcare - Cheadle
Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving this.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team
Excellent care and knowledge from Sanna
January 30, 2023
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