I have recently had occasion to meet Grace, the audiologist at Boots the Chemist in Chester to discuss a hearing deficiency and I am delighted with the outcome. Grace is both intelligent and knowledge... See more
Location
Switch location47-55 Foregate Street, CH1 1NA Chester, England, GB
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See what reviewers are saying
I have been to Cheshire oaks boots to get my hearing aids by Chris but I was disappointed . I’d phone with a problem and I could not get an appointment. So phoned boots hearing care who got me appoint... See more
Big shout out to Sharon Edwards on the Liz Earl counter at Boots Cheshire oaks.. I went in today to look for a new moisturiser Sharon was so helpful and full of knowledge about the products I had a m... See more
For anyone who is having problems with their hearing, worried, or feeling anxious I would highly recommend Amy at Boots hearing. What an absolute breath of fresh air this young lady is. Professio... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
47-55 Foregate Street, CH1 1NA, Chester, England, United Kingdom
4.7
Excellent
57 reviews
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Excellent service
Jonathan was very thorough, kind and took time to answer my questions
January 5, 2024
Both Amy and Grace were professional…
Both Amy and Grace were professional and friendly. Hearing aids have made a big difference. Kp
December 21, 2023
Hearing Aids
I understood the Test Results, which showed Age-related High-Frequency Deafness, but am not sure that everyone would.
December 1, 2023
Excellent service with knowledgeable…
Excellent service with knowledgeable staff.
No pressure to buy, offered the chance to leave the store and try out out aids.
Couldn't be more helpful.
Cheers Amy and enjoy your holiday
September 11, 2023
Experience at Boots Hearing…
The whole experience at Boots Hearing Care was of a very high standard. From initial assessment, to ear wax removal and then the full assessment and fitting of hearing aids. Staff were thoughtful, knowledgeable and considerate throughout the entire process. Staff listened to my concerns addressing them thoroughly. I felt under no pressure to make a purchase, I was just given the relevant information about the products and pricing . Would highly recommend.
September 9, 2023
Audiologists wonderful
Audiologists wonderful, but distribution wanting! Orders requested correctly , but wrong colour of aids delivered, and then replacements not delivered when expect resulting in a couple of weeks delay and changes in appointments.Was offered use- temporarily - of wrong coloured aids but I declined. Seems a minor problem but considering the cost I expected more efficiency.
August 1, 2023
Well looked after
Well looked after. Treated as a person. Only sold me which was best for my condition, NOT pushed into dear models which I liked.
Thank you
August 7, 2023
Very professional and helpful .
Very professional and helpful .
The lady that dealt with my purchase explained everything fully all the way through the appointments.
She was also very patient with all my questions regarding type of model and cost involved.
Would definitely recommend.
July 12, 2023
I was very impressed with the service.
The Audiologist's examination was excellent. Lisa Dean was thorough and answered all my questions clearly.
June 20, 2023
Very thorough and helpful fitting
May 15, 2023
Grace at Chester was Excellent !!
April 4, 2023
Fully explain exactly what you want, don't assume they know.
Once they knew exactly what I wanted they knew what they had to do and they did. Brilliant!
March 27, 2023
Excellent experience
Excellent experience from the moment I arrived, everything was explained to me in great detail, the tests carried out were very well done and then the options available to me were given to me in great detail, then the choice was mine, no pressure applied, choose what you feel comfortable with. Would highly recommitment Boots Hearing in Chester.
February 12, 2023
Boots Chester
I have been to Cheshire oaks boots to get my hearing aids by Chris but I was disappointed . I’d phone with a problem and I could not get an appointment. So phoned boots hearing care who got me appointment in Chester with grace who has been extremely good to me and helped me out to get what needed I would give her high credit she knows her clients come first thanks
January 26, 2023
My wife and I attended the hearing test…
My wife and I attended the hearing test which was for my wife who is profoundly deaf to explore what options Boots Hearing could offer us.
The young lady, Grace, who looked after my wife could not have been more helpful, Grace was also very knowledgeable and patiently took us through the various options, answering our questions and explaining everything, but with no pressure to buy.
We are both very happy with the quality of customer care we received.
November 22, 2022
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