Rebecca at Boots Hearing Centre in Chesterfield, has been absolutely amazing. She had taken such great care & attention looking after my 90 year old Mum. Excellent customer service. She took extra tim... See more
Location
Switch locationBoots, 35-37 Low Pavement, S40 1PB Chesterfield, England, GB
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See what reviewers are saying
I immediately felt comfortable with Rebecca. She put me at ease, explained everything clearly to me. It was completely my choice to go ahead. I'm very grateful that Rebecca told me about blue light ca... See more
Rebecca was so proffesional, patient and really helpful. Lots of information without overloading your brain. I would not hesitate in recommending Boots Hearing Care......Well done, don't change anyt... See more
Boots Chesterfield - Hearing Care Recently being signed off by Rebecca I found her to be very professional, kind, patient she explained every aspect of using hearing aids. I am so happy to now be abl... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, 35-37 Low Pavement, S40 1PB, Chesterfield, England, United Kingdom
4.8
Excellent
63 reviews
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The whole testing and information that…
The whole testing and information that was given was very good
February 1, 2024
Professional & positive ear care
Richard is always clear, professional, friendly, patient & positive in his earwax appointments. Yesterday he diagnosed probable ear infections. He explained it all & showed me the images of inside my ears. He gave me copies of these & a letter for the GP. I took these this morning & the doctor prescribed treatment which I have now started & hopefully will resolve the issue. An excellent consultation.
January 9, 2024
Unprompted review
Excellent service
November 29, 2023
Best hearing consultancy we have ever…
Best hearing consultancy we have ever had I am 80 and my wife is79 so we have had many.Resulted in ordering new hearing aids to replace NHS issues ones improvement so far is huge
December 12, 2023
Unprompted review
Professional & understanding
The audiologist was lovely in her approach and manner. Explained everything very clearly and professionally 😀
December 2, 2023
Easy and reassuring- very professional
Easy to book, friendly and approachable staff, and a professional service. Gave me the peace of mind I needed at a worrying time.
November 10, 2023
Unprompted review
My 3rd visit to see Rebecca at Boots…
My 3rd visit to see Rebecca at Boots Chesterfield
Very pleasant lady
and very helpful in advising which of the AIDS would be suitable for me
September 12, 2023
I cannot thank Rebecca and Richard at…
I cannot thank Rebecca and Richard at the Chesterfield branch enough for all their help, care and support over the last few months.
After continued ear infections and numerous hospital visits nothing was too much trouble for them.
They helped me every step of the way and I cannot recommend them enough
August 8, 2023
Unprompted review
Prompt helpful and supportive…
Prompt helpful and supportive Audiologist, pleasant environment with one to one attention. All appointments by the same person .
August 18, 2023
Positive experience
Friendly and professional handling of hearing tests along with advice on available solutions made for a positive experience.
July 21, 2023
Totally satisfying
Totally satisfying, informative, caring,attentive and professional experience
June 28, 2023
Having had my hearing aids from boots…from having my hearing tested to buying them the aftercare has been brilliant
Having had my hearing aids from boots hearing care chesterfield branch.
I believe the aftercare service is second to none .
Rebecca and Richard are helpful and an explain everything you need to know.
Knowing you’ll be looked after by chesterfield boots hearing care team is the best reassurance you can have I think.
And at boots hearing care in chesterfield that’s what I’ve been receiving in bucket loads.
July 3, 2023
Unprompted review
Service Excellence
Had to take my elderley disabled mum to see REBECCA in Chesterfield for a comprehensive hearing test. Rebecca was absolutely superb in every possible way. Professional, knowledgeable and kindly sympathetic to my mum's special needs. Everything was very clearly explained to mum;- each step of the procedure, the possible outcomes/findings and the options to assist mum based on the tests. As soon as Rebecca had completed her examination, she fitted mum with demonstration hearing aids. My mum was truly astonished at the instant improvement and cried with joy. This WILL undoubtedly change and improve the quality of mum's life. Bespoke hearing aids have been ordered. Thank you to Rebecca ( + Katie and Pam for their assistance too) You were totally exemplary in everything you did for mum. THANK YOU !!!!
May 23, 2023
Unprompted review
Excellent service and brilliant aftercare!
I cannot praise highly enough the exceptional ongoing aftercare I am receiving at the Chesterfield branch of Boots Hearing Care.
I strongly urge anyone who thinks they may need hearing aids to use this service.
Rebecca and Richard are efficient, knowledgeable and patient - thankyou.
April 21, 2023
Unprompted review
I had my ears syringed today by a…
I had my ears syringed today by a lovely man called Richard, he was very gentle and caring, kept me calm through out the whole process. Ive had my ears syringed many times over the years, and thats the best ive experienced.
April 14, 2023
Unprompted review
I was pleased with the treatment I was…
I was pleased with the treatment I was given,the ladies at Chesterfield store, we're very good.
Looking forward to using my new hearing aids when I go to my next appointment.
March 14, 2023
First class attention and made to feel…
First class attention and made to feel extremely comfortable with all the tests.
March 14, 2023
Really helpful staff
Really helpful staff, put my mum at ease. Mums 87yrs was not looking forward to the experience at all. Richard a fine audiologist in the making, took time to explain what was happening with care and compassion. The outcome a new mum and granny with a new least for life now she can hear us. Well done Richard and Boots.
January 23, 2023
Friendly, professional expertise.
I have had two appointments, so far, with Rebecca. On both occasions I felt that I was being dealt with by a professional, who wanted to accurately assess my hearing loss and provide the most appropriate solution. I haven`t felt under pressure, and feel that I am being well looked after. The appointments are a very enjoyable experience.
February 7, 2023
Brilliant. Very friendly staff who made me feel at…
Wry friendly staff who made me feel at ease. Very informative & knowledgeable about my hearing issues & gave me great advice on the best product for me
January 20, 2023
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