Mark was brilliant - knowledgeable and helpful. We are grateful for his guidance.
Location
Switch locationBoots, 10-12 North Street, PO19 1LB West Sussex, England, GB
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See what reviewers are saying
My hearing test was conducted and confirmed that I have suffered a loss of hearing. Had a trial of some hearing Aid’s to see if they made a difference and they did. So hearing aids order and due gif... See more
Rob was so helpful friendly and professional.He advised me on the hearing aids I should have,clearly and articulately. He sorted out my ear problem efficiently,so now I eagerly await my new devices.
Excellent initial consultation with clear understanding of my specific needs. Various product options suggested for me to consider without confusion. My choice of product had to be ordered in but wa... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, 10-12 North Street, PO19 1LB, West Sussex, England, United Kingdom
4.5
Excellent
32 reviews
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Professional & Caring.
Professional & Caring.
Rob's excellent communication skills were informative and of understanding. Left feeling assured & enthusiastic about purchasing the hearing aids.
December 28, 2023
Hearing Test Chichester
The audiologist who conducted my mother’s hearing test was very patient and understanding. I am very pleased with how he treated my mother with consideration and respect.
July 6, 2023
Good friendly customer care
Good friendly customer care. Thorough examination.
Use of American voice for hearing test was not useful, but I understand is used in all English speaking countries. I would have thought that it would be neither too difficult or expensive to provide a more appropriate voice to interpret.
The air conditioning unit in the room was loud(not helpful for a hearing test) and quite ineffective.
June 6, 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Repeated issues with my 89 year old mother
Repeated issues with my 89 year old mother phonak hearing aids, in the 18 months she has had them, they have gone back to the factory 4 times.
The Boots staff are all very helpful, however the problem seems persistent and its causing a lot of unnecessary stress for an elderly lady that struggles with her hearing.
May 30, 2023
Unprompted review
Reply from Boots Hearingcare - Chichester
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Polite and clear speaking which was vey…
Polite and clear speaking which was vey helpful when you can’t hear very well. Also good explanation of how different types of aids worked.
April 27, 2023
Great process to test hearing and informative.
Great process to test hearing and assist in selection of hearing aids. Great that they are now staring to offer Saturday appointments, which is not possible in other stores. Have marked down one star as I have to wait 3 weeks for my hearing aids, which was purely due to availability of appointments.
April 13, 2023
Excellent all round service.
Excellent all round service.
Serivice advice and honesty.
Sarah in Chichester could not of been more helpful.
March 22, 2023
My 86 year old Mother was very happy…
My 86 year old Mother was very happy with her consultation.
February 2, 2023
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