Great service from the team. Everyone I spoke to have been super kind and friendly. Kirsty was wonderful and really put me at ease during the appointment. She noticed immediately that I was a little... See more
Location
Switch locationUnit 9/10 Saxon Square, Christchurch, BH23 1QA Dorest, England, GB
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See what reviewers are saying
The actual appointment, once it wasn't cancelled, was very good, thank you. I am, however, slightly concerned about the fact that I seem to receive letters from you about how you are looking forward... See more
I saw Oliver at Christchurch Dorset. I found him extremely polite and professional. This was my first hearing test and he explained the whole procedure and made me feel relaxed as I was slightly ner... See more
Staff member was so polite and friendly and made the whole experience easy.
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Unit 9/10 Saxon Square, Christchurch, BH23 1QA, Dorest, England, United Kingdom
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Staff member was so polite and friendly…
Staff member was so polite and friendly and made the whole experience easy.
Great service from the team
Great service from the team. Everyone I spoke to have been super kind and friendly. Kirsty was wonderful and really put me at ease during the appointment. She noticed immediately that I was a little anxious and ensured that I was happy at each stage of the appointment by explaining what she was doing and why it was necessary.
Good Service
Full Hearing test and hearing aid trial
The actual appointment, once it wasn't cancelled, was very good, thank you. I am, however, slightly concerned about the fact that I seem to receive letters from you about how you are looking forward to meeting me two days after the appointments were scheduled. Please go and wake up your admin person, lol
A great experience as always
A great experience as always. Shuren always provides great service and has an excellent attention to detail.
Fantastic support from manager and…
Fantastic support from the manager and audiologist. Managed to get my hearing aids up and running before the long holiday break. Such pleasant and very helpful individuals
I saw Oliver at Christchurch Dorset
I saw Oliver at Christchurch Dorset. I found him extremely polite and professional. This was my first hearing test and he explained the whole procedure and made me feel relaxed as I was slightly nervous.
Very friendly and welcoming staff
Very friendly and welcoming staff. Gary went the extra mile when dealing with me, I tried different types of aids until we found the correct ones for me. It’s never a problem to go and get them readjusted or if I need help or extra information. Well done Boots Hearing
Efficient, helpful and pleasant
Best experience of hearing centre.…
I have had Two visits to this extraordinarily good hearing centre for my hearing problem, and i was met by the very best of professionalism from the team members. I also brought my wife here for a hearing test, who is disabled due to a stroke. The care and patience shown by Sam and Oliver towards her was exemplary, as was their expertise. We were treated so well, far beyond our expectations. The centre itself is warm, comfortable and spotlessly clean. Oh, and i now have my hearing back, thank you so much.
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