Everything was explained clearly. The testing was also clear and very thorough. Different options were explored. All undertaken professionally but friendly making me feel at ease. Excellent service
Location
Switch locationBoots Opticians, 77-79 Pier Avenue, CO15 1QE Clacton on Sea, England, GB
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See what reviewers are saying
A very engaged and thorough hearing test identified my type of hearing loss and the possible cause which no one in the NHS service had ever suggested. The audiologist was engaging and unhurried. I... See more
Went to see Richard at Boots in Clacton with some trepidation. Hearing Aids seem like a capitulation, an admission of old age. But 'hear' I am, now realising what I have been missing. With Richards h... See more
The staff were very pleasant and professional.I have had 3 pairs of nhs hearing aids which improved my hearing slightly,but was still bad enough to make me not understand what people were saying or l... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots Opticians, 77-79 Pier Avenue, CO15 1QE, Clacton on Sea, England, United Kingdom
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Excellent service
Everything was explained clearly. The testing was also clear and very thorough. Different options were explored. All undertaken professionally but friendly making me feel at ease. Excellent service
Could not book appointment in store
Could not book appointment in store, was given a phone number to call for booking an appointment, again could not book, got a phone call back the following day to book appointment. This time the person had a very strong accent. Not the best system for someone with hearing loss.
Easy Process From Start To Finish
Welcoming and friendly atmosphere in the store. Everything about the hearing tests was explained well before and during.
Purchasing was easy too with plenty of options.
Richard, the Audiologist was very helpful from start to finish and put me at ease during the tests.
Everything set up with me before leaving on day of collecting and next appointment made too.
Overall, an easy process all the way through.
Excellent service
Richard was professional & easy to consult with on a subject that is a sore point for me, I felt very relaxed with him.
Richard was very personable
Richard was very personable and explained everything very well.
Easy access for appointments
Easy access for appointments. Great audiologist, very pleasant, explaining everythg as we went along. Dreading this appointment but it was very nice made to feel at ease throughout. Great guy
Richard was excellent.
I was treated extremely well. Everything was explained to me clearly. Richard was helpful dealing with any queries.
Very good.He explained everything.I…
Very good.He explained everything.I know the aids will work
Thank you Mr R I Stiles
The service I received was excellent.
The service I received was excellent,extremely friendly and very professional.However I am having problems with one of my devices it appears that it does not hold a charge for long so makes it unaffected. I have a follow up consultation on the 20th January and I will discuss the problem with audiologist.
Thorough testing
Thorough testing. Everything explained.
Already have NHS aids. No comparison!
I could hear, but unable to tell what is being said. Had difficulty with batteries. Arthritic fingers. Will be easier.
Very pleasant experience.
Very pleasant experience
Very pleasant experience. A great deal of care was taken by a member of staff to ensure I understood the procedure and what was needed to enhance my hearing. I am now looking forward to having my hearing aids fitted. Thank you.
The audiologist we had was so helpful…
The audiologist we had was so helpful and thorough
Very helpful and extremely pleasant thank you Richard at Clacton
Richard was very helpful and explained…
Richard was very helpful and explained the aids were on a 90 day fully fefund should I not be satisfied with them.
I have tried a few different aids and for some reason don’t get on with them.
I have an appointment September 5th to see how I’m getting on with them,which I must say I’m hoping they will improve my hearing by then as I still get echos from them and still need sub titles on tv
My husband was a bit worried about his…
My husband was a bit worried about his hearing test and having hearing aids for the first but when we went in and was seen by a very knowledgeable man called Richard made us feel at ease and after his test and was then fitted with the hearing aids 2 weeks later they where so comfortable to wear and he could hear everything and everyone and now my husband can now be more involved with conversation with the family,so if anyone is worried about wearing hearing aids don't be thank you Richard
Very efficient
Very efficient, knowledgeable staff. The service was all around great. Compassionate staff. I am enjoying my new hearing aids! It is beyond amazing to hear sounds I didn't even know I had lost.
The meeting to discuss my hearing…
The meeting to discuss my hearing problem was conducted by a courteous, helpful, professional gentleman who understood, completely, my needs and his profession! I had previous meetings with two other companies. This was, by far, the best.
Superb service
It was an excellent service. Really comprehensive and time to make a decision. Richard really puts your mind at rest
Excellent Audiologist!
Excellent Audiologist who had full empathy and understanding. Would highly recommend.
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