The same man did my test 2 years ago. I remember what he was like then and the same now. Ok, he was thorough. Unfortunately, he seems rather patronising and didn't understand why I'd been invited at 2... See more
Location
Switch locationBoots, Unit 1, FY5 1BS Cleveleys, England, GB
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See what reviewers are saying
So pleased i chose Boots for my hearing aids. Having had problems with nhs aids, i am extremely happy with the new experience, I can hear perfectly. Thank you so much. I would certainly recommend Da... See more
The hearing specialist at Boots was brilliant, very thorough and I felt I was being treated as an individual. Nothing was too hard and I felt the level of care was excellent.
My recent visit to your Cleveleys Store review. I was made to feel very much at ease, all members of your staff treated me with respect and answered all my questions .
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, Unit 1, FY5 1BS, Cleveleys, England, United Kingdom
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Customer service
The same man did my test 2 years ago. I remember what he was like then and the same now. Ok, he was thorough. Unfortunately, he seems rather patronising and didn't understand why I'd been invited at 2 years because I am 51. He said it should have been 5 years!? He asked me the questions from the computer but it's like he wasn't interested. Just the vibe I get.
Everything was well explained in a…
Everything was well explained in a professional manner.
I didn’t feel rushed or pressured.
The Audiologist was polite and knowledgable.
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