Friendly staff. Everything fully explained. Able to change hearing aid as could not get used to in ear variety. This is very reassuring especially as its my first time using them. They take time to ex... See more
Location
Switch locationBoots, The Mall at Cribbs Causeway, BS34 5DG Patchway, England, GB
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See what reviewers are saying
I had a really positive experience with Lucy at Cribbs Causeway Bristol. We understood my needs and confirmed my need for improved hearing aids. Lucy was very help in my making choice and made the wh... See more
Audiologist was helpful, friendly, patient and knowledgeable. He explained everything that was going to happen, clearly and concisely. Testing area was private. Impressed with being able to go o... See more
Saw Mr Corbett,at Boots Cribbs Causeway. who was so good and understanding . He explained everything that had to be done while fitting the hearing aids in an easy and understanding way. I would defi... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, The Mall at Cribbs Causeway, BS34 5DG, Patchway, England, United Kingdom
4.2
Great
51 reviews
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Purchasing hearing aids for the first time
Appointments were easy to book and were on time; options were well explained; fitting was made easy and it was great to be able to try out the hearing aids during the long appointment.
Finance options were good too.
November 13, 2024
Hate Boots Christmas Advert (it's racist)
November 12, 2024
Very clear information and everything…
Very clear information and everything explained
October 29, 2024
Excellent service!!
August 24, 2024
May use AI-assist with repliesRead more
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The aids are very bad fitting as the…
The aids are very bad fitting as the come out all the time on the floor or lost in my clothes , they are far too flimsy for the cost of them !
June 29, 2024
Reply from Boots Hearingcare - Cribbs Causeway
Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team
fIRST CLASS SERVICE FROM THE TECK MAN…
fIRST CLASS SERVICE FROM THE TECK MAN THERE VERY HELPFULL
June 4, 2024
He was a good man
He was a good man, and the Tests were good, and he explained it well. Very surprised that had no Paper results to take with me
May 23, 2024
Clear instructions
Clear, easy to follow instructions. It's so lovely to be able to hear people talking without being close to them.
April 16, 2024
Pleasant experience
Audiologist was helpful, friendly, patient and knowledgeable. He explained everything that was going to happen, clearly and concisely.
Testing area was private.
Impressed with being able to go out in to "The Mall" to experience wearing a pair of hearing aids programmed according to results, so that I could judge what it would be like before purchasing.
No hard sell to get me to purchase the relevant item.
April 17, 2024
Carl was courteous and professional…
Carl was courteous and professional when conducting his hearing assessments and making recommendations. He explanations of pathology and choices of aids were clear and unhurried.
March 20, 2024
Excellence in customer care, professionalism and understanding
I attended the appointments for hearing tests and hearing aid set up with my mother. The audiologist Laura could not have been kinder, more approachable or patient. She made both my mum and I feel supported and confident in determining that hearing aids were the way forward, the type chosen and the swift and convenient receipt and set up. Cannot praise her highly enough and thank her for her professionalism and excellent customer care. Will recommend 1000%!
March 7, 2024
Saw Mr Corbett,at Boots Cribbs…
Saw Mr Corbett,at Boots Cribbs Causeway. who was so good and understanding . He explained everything that had to be done while fitting the hearing aids in an easy and understanding way. I would definitely recommend him to anyone needing hearing aids Pam Birch .
January 30, 2024
Friendly staff
Friendly staff. Everything fully explained. Able to change hearing aid as could not get used to in ear variety. This is very reassuring especially as its my first time using them. They take time to explain their use so u don't leave with questions unanswered
January 13, 2024
Knowledgable and helpful service
January 5, 2024
Olivia is amazing in Hearing Care
Olivia is amazing in Hearing Care. So professional, friendly, knowledgeable, informative and attentive. I would highly recommend visiting this store and seeing Olivia. All of her other colleagues I spoke with were also very warm & welcoming.
December 3, 2023
Unprompted review
Great Service.
Wonderful and efficient service. NHS wait was for over a year. Seen here and dealt with in under 48 hours. Examination and testing was free but there is cost for the hearing aids! And that cost can be high,
September 27, 2023
I found Laura to be very very good and…
I found Laura to be very very good and so helpful she was very friendly all in all great
September 8, 2023
Helpful
Friendly, caring and knowledgeable staff. All in all a relaxed and enjoyable experience.
August 11, 2023
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