The adiollogist I saw was really lovely and patient, shes took time to fully explain about my new hearing aids. It was a really nice consultation.
Location
Switch locationBoots, 12-18 Whitgift Centre, CR9 1SN Croydon, England, GB
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See what reviewers are saying
Suba spent a long time testing and explaining my hearing and the options available to me, each with pros and cons. All very informative and helpful. Fitting explanations also very clear. Explanation o... See more
What a brilliant service I resevied today from a lady called Irena croydon boots whit gift centre croydon. What an amazing lady nothing was to much trouble. I wanted some purfum pods and she was so ki... See more
I was pleased with my new hearing aids and the explanation of how they worked. I would have liked to know more about caring for them but I have a follow up appointment in one month to ask any question... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, 12-18 Whitgift Centre, CR9 1SN, Croydon, England, United Kingdom
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Pleasant consultation .
The adiollogist I saw was really lovely and patient, shes took time to fully explain about my new hearing aids. It was a really nice consultation.
A very caring and knowledgeable lady…
A very caring and knowledgeable lady put me through all the tests and explained everything clearly. No pressure to buy at all. Have now had my aids for 24 hours and very pleased as can now hear clearly.
Thank you.
Time the trust pilot stop this shit
What a brilliant service I resevied…
What a brilliant service I resevied today from a lady called Irena croydon boots whit gift centre croydon. What an amazing lady nothing was to much trouble. I wanted some purfum pods and she was so kind and done this for me she was above and beyond thank you so much. Super drugs could take a leaf out of they book on customer care. Once again thank you lovely lady.
Great team!
I am extremley pleased with the service I have received thus far with the Boot's audilogy team.
Every member of staff has been very pleasant and helpful.
The expert who has been all of the above and more is Suba.
Clear and concise information was given…
Clear and concise information was given throughout tests and fittings. I was made to feel at ease.
Audiologist was very caring and…
Audiologist was very caring and explained everything to me so I felt reassured.
I was pleased with my new hearing aids…
I was pleased with my new hearing aids and the explanation of how they worked. I would have liked to know more about caring for them but I have a follow up appointment in one month to ask any questions I have - so I am quite happy with everything.
Suba spent a long time on all
Suba spent a long time testing and explaining my hearing and the options available to me, each with pros and cons. All very informative and helpful. Fitting explanations also very clear. Explanation of the App was hindered by no signal in the basement clinic at boots - but all explained as best she could.
May use AI-assist with repliesRead more
making buzzing sounds at home
making buzzing sounds at home. try to replace new hearing aid

Reply from Boots Hearingcare - Croydon, Whitgift Centre
No complaints about the staff
No complaints about the staff, they are very good and patient. But feel let down by the product, having a lot of problems with them and have lost confidence in them. I don't think they are worth the money I paid.
My hearing care appointment
Professional, knowledgeable staff, friendly andat all times put at ease. Everything explained.
Caring and patient
Punctual and the physician was very caring and very patient in explaining your needs.
Very helpful and explained everything…
Very helpful and explained everything to mom..
Exceptional service
Exceptional service provided by the staff. They gives best available options to the customers and satisfy their needs.
Souza was very patient.
The audiologist Suba Tabsam was very…
The audiologist Suba Tabsam was very efficient and helpful couldn't wish for a better experience
Professional and personable
The audiologist was professional and reassuring. Her knowledge meant that I had faith in her recommendations and her manner was calm and friendly. Very positive experience.
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