Three months ago I gave in. I was tired of not hearing when in company or when watching I booked an appointment with Andrew in Boots, Crescent Link, and I’ve never looked back. Andrew took my slowly... See more
Location
Switch locationBoots Opticians, 15 Crescent Link Retail Park, BT47 6SA Londonderry, Ireland, GB
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My hearing test was conducted by a very experienced audiologist ( Andy Brown).He took time to talk me through the hearing test and explain the process.I found the whole experience very informative.... See more
I recently had a hearing test at Boots Hearingcare, Crescent Link, Waterside, Derry-Londonderry, Northern Ireland. The Audiologist Andrew Brown was exceptionally good. I experienced a warm welcome and... See more
Friendly and informative staff. Quick appointments. Finance options available. Wide choice of hearing aids.
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
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At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots Opticians, 15 Crescent Link Retail Park, BT47 6SA, Londonderry, Ireland, United Kingdom
- 0345 270 1600
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Had an appointment today for 16.30
Had an appointment today for 16.30, at 12.00
Boots called to cancel the appointment. This is the third time my hearing aid appointment has been cancelled but this time very little notice. Looks like I have to invest in new hearing aids somewhere else.

Reply from Boots Hearingcare - Derry/Londonderry
Three months ago I gave in
Three months ago I gave in. I was tired of not hearing when in company or when watching I booked an appointment with Andrew in Boots, Crescent Link, and I’ve never looked back. Andrew took my slowly through the whole experience. I previously had hearing aids through the NHS but I just couldn’t tolerate them. I would recommend anyone to see Andrew at Boots. My life is 100%better since I got them. Thanks Andrew
Hearing aids
Friendly and informative staff. Quick appointments. Finance options available. Wide choice of hearing aids.
The Best Hearing Test ever…
I recently had a hearing test at Boots Hearingcare, Crescent Link, Waterside, Derry-Londonderry, Northern Ireland. The Audiologist Andrew Brown was exceptionally good. I experienced a warm welcome and a thoroughly professional examination and conversation regarding my hearing issues. Andrew Brown was informative and advisory. He gave me a sense of clarity. I was able to test the hearing aids that are the most appropriate for me. I had an enjoyable hearing test. It was an excellent experience and I look forward to purchasing my hearing aids in the near future on one of the Boots Hearingcare Payment Plans which are the best currently available. I left my hearing test with a renewed sense of optimism and I thank Andrew Brown at Boots Hearingcare, for this.
Hearing test par excellence!
My hearing test was conducted by a very experienced audiologist ( Andy Brown).He took time to talk me through the hearing test and explain the process.I found the whole experience very informative. Andy has a very nice manner and put me at ease through out the test.
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