Everything about my experience with Boots hearing test was fine. I would have given 5 stars but I am waiting nearly 1 month for my product to be made and fitted. Also I felt disappointed that the prod... See more
Location
Switch location12-13 Cornhill, Dorchester, Dorset DT1 1BQ, Dorset, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I didn’t think my hearing was poor even though friend and family told me to get tested. Finally went along to Boots hearing, Sam Ryan was the audiologist he was so professional walked me through the w... See more
Sam Ryan was exceptional in his professional capacity, explaining everything without patronising me and answering questions patiently. He has a super personality too, with an appropriate sense of humo... See more
Good hearing test and better than the other supplier I first tried. Good advice on product even though I didn’t originally take it fully.
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
12-13 Cornhill, Dorchester, Dorset, DT1 1BQ, Dorset, United Kingdom
4.4
Excellent
14 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sam Ryan was exceptional in his…
Sam Ryan was exceptional in his professional capacity, explaining everything without patronising me and answering questions patiently. He has a super personality too, with an appropriate sense of humour. I’m delighted with my hearing aids.
July 3, 2025
Unprompted review
The reflection on audiologist
The reflection is on audiologist, who was excellent in explaining everything thing to me and answered my questions. No hard sell.
March 28, 2025
My Hearing Experience
I didn’t think my hearing was poor even though friend and family told me to get tested. Finally went along to Boots hearing, Sam Ryan was the audiologist he was so professional walked me through the whole process. Helping me to understand the result, options everything was so easy. Now have hearing aids, wished I done it earlier.
November 21, 2024
Unprompted review
The audiologist was great and I hope my hearing aids are as good predicted.
Everything about my experience with Boots hearing test was fine. I would have given 5 stars but I am waiting nearly 1 month for my product to be made and fitted. Also I felt disappointed that the product I chose was most expensive and the 10% off which applied to other products didn’t apply to me.
April 15, 2024
Good hearing test and better than the…
Good hearing test and better than the other supplier I first tried. Good advice on product even though I didn’t originally take it fully.
April 16, 2024
A successful consultation.
Sam Ryan was patient and explained everything thoroughly. There was no hard sell but he explained the benefits of the hearing aids that I chose. I was with him for over an hour and came away confident that I had chosen the right aids for me.
March 19, 2024
excellent service very helpful…
excellent service very helpful explained things very well
l
March 5, 2024
Very friendly helpful no pressure …good day
Very friendly helpful no pressure Hearing much better
December 20, 2023
As above
Sam was very helpful and listened carefully to my hearing problems. Came up with suggestions and how they would help. There was no rushing me when choosing what to have and really appreciated his manner and politeness.
July 25, 2023
Well presented info
Well presented info, sensitive treatment. Only difficulty was trying to work out which aid to have !
July 18, 2023
Listening to understand my needs
Sam is an excellent advocate for your services.Empathic and understanding,not pushy and sales oriented.As a result I have bought hearing aids from boots worth almost £3,500.00 outright.
April 3, 2023
Sam was amazing and very helpful in…
Sam was amazing and very helpful in testing and then proceeding to help me choose a hearing aid👍
March 1, 2023
I was seen on time and insurance was…
I was seen on time and insurance was discussed after the aids had been fitted
December 9, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.