Strange meeting with Phil last week. Had used the recommended hearing aid he supplied without much improvement in hearing. He more or less told me ‘hard luck’ without any alternative offered. No fur... See more
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Location
Switch locationBoots Opticians, 9 Prince Bishops Centre, DH1 3UJ Durham, Scotland, GB
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See what reviewers are saying
Think John was very thorough throughout, everything explained properly. Can’t wait to have my new hearing are fitted.
He explained the decline of my hearing after doing test and advised that hearing aids would be required It was explained to me very clearly how the hearing aids work and what my options were.
I was very apprehensive but the way Phil the duty audiologist put me at ease and very comprehensively provided the relevant information and he was professional and and helpful in my choice of the aid... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots Opticians, 9 Prince Bishops Centre, DH1 3UJ, Durham, Scotland, United Kingdom
4.0
Great
37 reviews
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Great service but Dearing ear aids !!
January 5, 2024
Clarity and patience
The clarity of the information I was given was very good and the patience shown without any pressure to influence my decisions was much appreciated.
December 10, 2023
Just good service and clear…
Just good service and clear explanations of what was/is required
July 14, 2023
Very friendly and informative
June 9, 2023
Results of my hearing test were very…clearly explained.
Results of my hearing test were very clearly explained.
My questions were answered clearly also. I was confident that I would be given the best hearing aids for my needs.
May 12, 2023
made to feel at ease
made to feel at ease, audiologist was extremely professional but at the same time his personality came through, got a great result with my hearing, vast improvement, would have no problem with recommending him to anyone
May 11, 2023
The Audiologist (John) was very helpful…
The Audiologist (John) was very helpful and explained everything well, including the options available for my type of hearing loss and life style. Aftercare service is available and follow up appointment has been arranged.
April 13, 2023
John is very knowledgable and thorough
John is very knowledgable and thorough. He makes the whole process an informative pleasurable experience.
February 28, 2023
The gentleman was kind patient and…
The gentleman was kind patient and explained everything in great detail, the pros and cons of the hearing aid I have decided on
February 14, 2023
Hoping to Hear Better
The audiologist was easy to talk to, and the information he gave me re the hearing aids was useful.
January 24, 2023
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