Boots Hearingcare - East Kilbride Reviews 17

TrustScore 3 out of 5

3.2

Boots, 33-37 The Plaza, G74 1LW East Kilbride, Scotland, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The Audiologist was friendly and explained the tests and procedures really well. He took the time to make sure I was happy with everything and put me at my ease. Follow up was explained and next appoi... See more

Rated 5 out of 5 stars

Rehana had been seconded from Manchester branch. She was both friendly and professional. I didn't realise how bad my hearing was until the tests. Thank you.

Rated 5 out of 5 stars

The audiologist was professional friendly and patient. I did not feel rushed and things were explained in a clear easy to understand manner.

Rated 5 out of 5 stars

Douglas was very patient with my mother and explained everything he was doing, was glad he wasn’t very pushy


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots, 33-37 The Plaza, G74 1LW, East Kilbride, Scotland, United Kingdom

3.2

Average

TrustScore 3 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Expensive for hearing aids

Hearing test was excellent. Cost of hearing aids were £1000.00 more expensive than Specsavers. Boots should be more competitive

May 12, 2026
Boots Hearingcare - East Kilbride logo

Reply from Boots Hearingcare - East Kilbride

Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team

Rated 5 out of 5 stars

Rehana - thank you

Rehana had been seconded from Manchester branch. She was both friendly and professional.

I didn't realise how bad my hearing was until the tests. Thank you.

November 24, 2024
Rated 4 out of 5 stars

Hear hear ?

Discussion concerning my questions on hearing fully answered to my satisfaction.Audiologist helpful and to me knowledgeable on hearing problems.

June 19, 2024
Rated 5 out of 5 stars

A thorough recommendation

From arriving to leaving, the whole experience was a great mix of professionalism and friendliness, together with the use of fascinating modern tech. I'd thoroughly recommend anyone who has hearing difficulties to use this service.

June 12, 2024
Rated 5 out of 5 stars

Excellent Service

The Audiologist was friendly and explained the tests and procedures really well. He took the time to make sure I was happy with everything and put me at my ease. Follow up was explained and next appointment made.

August 24, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look