Boots Hearingcare - Edinburgh, Fort Kinnaird Retail Park Reviews 

33
TrustScore 4.5 out of 5

4.7

Boots Opticians, 1 Fort Kinnaird Retail Park, EH15 3RH Edinburgh, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The consultant was very helpful, he stayed late in order to give my assessment. He was very patient and nothing was any trouble to him. A first rate advert for your firm.

Rated 5 out of 5 stars

Boots hearing care was recommended by a friend. Was nor disappointed. Very professional service from Elaine Lambert. Took time with my husband and was patient and caring. Hearing aid supplied within 2... See more

Rated 5 out of 5 stars

Really thorough assessment by Elaine and explained the assessment in detail. Bought top quality hearing aids when 15% discount was on offer. So far so good with the hearing aids need to update my p... See more

Rated 5 out of 5 stars

Excellent service. Elaine who tested my hearing was brilliant very knowledgeable and understanding. Also gave me good advice on which hearing aids would suit me best. I would highly recommend using bo... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots Opticians, 1 Fort Kinnaird Retail Park, EH15 3RH, Edinburgh, Scotland, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

33 reviews

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4.7

All reviews

(33)

2,231 reviews in the last 12 months

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Rated 5 out of 5 stars

First-class service

Absolutely first-class service received from Stephen at Boots Hearingcare, Fort Kinnaird. From the initial hearing test, to the fitting and after-care, his knowledge and expertise has been outstanding, and the hearing aids have made such a difference to me - I can't thank you enough.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Victoria provided an excellent service

Victoria provided an excellent service. She was very kind, understanding and patient, listening to all my concerns about my hearing. She explained the procedure throughly and explained the results, offering appropriate advice and provided a referral letter to give to my GP. I would highly recommend this service if you have any concerns about your hearing. Boots is very lucky to have Victoria as a Hearingcare Specialist, she was a delight! Thank you Victoria!!

May 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service by Boots

Really thorough assessment by Elaine and explained the assessment in detail. Bought top quality hearing aids when 15% discount was on offer. So far so good with the hearing aids need to update my phone as not compatible with the Boots Hearing Care App. Very satisfied,

June 27, 2024
Rated 5 out of 5 stars

Would 100% recommend

Would 100% recommend. Very professional, quick appointments and didn't feel under pressure to buy. You can probably get hearing aids cheaper but having confidence that they are making good recommendations makes a huge difference.

June 15, 2024
Rated 5 out of 5 stars

My first experience with Boots…

My first experience with Boots Hearingcare and although I have used opticians for nmavy years, I didn't know what to expect. I was well looked after, a very good service with friendly staff. The consultation was easy, very helpful and informative and I was able within two visits to make a purchase that I am happy with. Thank you and I look forward to an excellent ongoing relationship!

May 18, 2024
Rated 5 out of 5 stars

A good experience

Short waiting time, the technician who listened and seemed to care, clearly explained instructions and concise information about the various tests.

March 13, 2024
Rated 5 out of 5 stars

Excellent service

Excellent service. Elaine who tested my hearing was brilliant very knowledgeable and understanding. Also gave me good advice on which hearing aids would suit me best. I would highly recommend using boots to friends and family.

February 8, 2024
Rated 5 out of 5 stars

Great service

Boots hearing care was recommended by a friend. Was nor disappointed. Very professional service from Elaine Lambert. Took time with my husband and was patient and caring. Hearing aid supplied within 2 weeks. Follow up appointment made some adjustments and phone App loaded. Great service.

January 27, 2024
Unprompted review

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