Boots Hearingcare - Edinburgh - Gyle Shopping Centre Reviews 

30
TrustScore 4.5 out of 5

4.6

Boots, The Gyle Centre, EH12 9JS Edinburgh, Scotland, GB


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Rated 5 out of 5 stars

Peter knew his job, professional and courteous. Not pushy even though we were talking a £3k purchase. Hearing care and finance paperwork all carried out promptly and carefully. Thanks Peter.

Rated 4 out of 5 stars

The man I worked with to get my hearing Aids was very friendly very professional and informative was prompt with appointments and accommodate many issues but he got there in end with more appointments... See more

Rated 5 out of 5 stars

Peter made the whole experience very easy and enjoyable, explaining everything as we went through the examination and the setting up of me hearing aids.

Rated 5 out of 5 stars

Met with Peter. Gave me a thorough Hearing check and excellent.advice as to what the loss was. The experience was conducted also with humour. New Hearing aids made & fitted. & follow up appointment... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots, The Gyle Centre, EH12 9JS, Edinburgh, Scotland, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

30 reviews

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4.6

All reviews

(30)

1,946 reviews in the last 12 months

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Rated 4 out of 5 stars

Great supportive and professional man

The man I worked with to get my hearing Aids was very friendly very professional and informative was prompt with appointments and accommodate many issues but he got there in end with more appointments for follow up my Husband also got hearing aids through the same man

March 3, 2025
Rated 5 out of 5 stars

Great Experience

Peter at the Gyle Shopping centre branch put my mum at ease straight away as she has been so reluctant to get hearing aids for a while. He was so knowledgeable, helpful and friendly. She left feeling great and confident about wearing them and can’t wait to pick them up next week. Great range of products too!

February 19, 2025
Rated 5 out of 5 stars

Quick and Easy.

The Audiologist, Peter, carried out the hearing test, explained the results quite clearly, ordered my new hearing aids and arranged an appointment for me to return 3 days later to have them fitted. Very happy so far, I have a follow up appointment in a couple of weeks to have them fine tuned.

October 30, 2024
Rated 5 out of 5 stars

Helpful

Helpful, listened carefully, did the job properly, didn't sell a hearing aid that was not required. came away with the right thing.

September 21, 2024
Rated 5 out of 5 stars

Excellent service

Excellent service
Felt very nervous about going but was made very comfortable
Explained everything as going along .
Felt great at the difference I had when trying on hearing aids.

April 27, 2024
Rated 5 out of 5 stars

Peter knew his job

Peter knew his job, professional and courteous. Not pushy even though we were talking a £3k purchase.
Hearing care and finance paperwork all carried out promptly and carefully. Thanks Peter.

March 26, 2024

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