Had a full hearing test, after which I was given a complete rundown of the options available to me, from which, with guidance, I chose the option most suitable for me. The technician was very thorough... See more
Location
Switch locationBoots Opticians, 57 Ashley Centre, KT18 5DB Epsom, England, GB
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See what reviewers are saying
Excellent service from Catherine at the Epsom Branch. From my initial consultation to my hearing aid fitting, the customer service I received was second to none. Everything was explained in full, from... See more
My latest appointment was today, 11 December, for fitting of my rep;lacement hearing aids. I was looked after by Priya and was very pleased with her guidance, explanations and the professional manner... See more
I was impressed with the level of service received and I had recently been for a hearing test elsewhere so I did have a comparison. I was taken through the whole process and was even able to try a pai... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots Opticians, 57 Ashley Centre, KT18 5DB, Epsom, England, United Kingdom
4.4
Excellent
29 reviews
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Catherine put us at ease
Catherine put us at ease. She was very helpful and informative and answered all our questions.
Thank You.
May 22, 2023
Hearing Test.
Made to feel comfortable and listened too.
Things explained clearly but could of explained more.
No hard sell but benefits explained in a way that could be understood easily. Advice given on ear care (small sore found)
May 13, 2023
Excellent service so far.
March 29, 2023
Thank you Catherine!
To be really honest, my experience didn't start out so well as, although Catherine, my audiologist, was great, really knowledgeable, my all-singing, all-dancing, hi-tech hearing aids just wouldn't work! I cannot fault Catherine's after sales service and support, however, as she sorted it all out - no quibbles or excuses - just immediate action. My new, replacement hearing aids are wonderful!
February 21, 2023
The quality and professionalism of the…
The quality and professionalism of the audiologist, Catherine. And speed of service.
February 9, 2023
Excellent service & Positive experience
Excellent service from Catherine at the Epsom Branch. From my initial consultation to my hearing aid fitting, the customer service I received was second to none. Everything was explained in full, from the results of my hearing test to the pros and cons of each device. Unlike other providers, there was absolutely no hard sell. At no time did I feel under pressure to make a purchase or take on any finance plans. I was left to make an informed decision based on my needs and the products best suited to me. I can't fault the experience I received.
January 27, 2023
Professionally carried out.
Everything about the tests and advice was given in a thoroughly professional manner. I will be trying some new different types of hearing aids. Although, I think they can be bought cheaper elsewhere.
January 18, 2023
Catherine the audiologist was friendly…
Catherine the audiologist was friendly and informative
January 5, 2023
Catherine helpful and friendly
December 1, 2022
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